Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Role:
We are looking for a highly skilled Software Development Engineer in Test (SDET) to join our dynamic QA team. The SDET will be responsible for developing automated test suites, writing test scripts, and ensuring the quality and functionality of software products. The ideal candidate will have a strong background in both software development and quality assurance, with a passion for creating efficient and reliable testing frameworks.
This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.
Responsibilities:
Test Automation Development:
- Design, build, and maintain automation frameworks to support continuous testing.
- Develop automated test cases using frameworks like Selenium, Pytest, TestNG, RESTAssured or similar.
- Integrate automated testing into CI/CD pipelines (Jenkins, GitLab CI, etc.).
- Automate regression testing to verify that new changes do not introduce bugs.
Collaboration with Development Teams:
- Work closely with developers to identify potential test cases and create test plans during the software development lifecycle.
- Collaborate with development and DevOps teams to ensure seamless integration of automated tests in the deployment pipeline.
Code Quality & Testing:
- Write and execute tests for both front-end (UI) and back-end services (API) ensuring high code coverage.
- Perform code reviews to ensure that test cases follow best practices.
- Perform manual testing when necessary to verify certain use cases and scenarios.
- Analyze the root causes of issues, working with developers to resolve them in a timely manner.
Basic Qualifications:
- 7+ years of professional experience planning, designing, executing tests for enterprise cloud-based services.
- 2-3 years of experience as a hands-on technical lead.
- Very strong with Java and/or Python, SQL, cloud technologies (AWS/GCP/Azure/Kubernetes), Jenkins CI/CD pipelines, Docker, RESTAssured, POSTMAN, WebSockets, gRPC
- Strong experience with Linux/Unix, shell scripting
- Hands on experience in design, implementation and maintenance of high-quality UI, API, and Platform automation suites
- Highly skilled in formulating test strategies for robust, highly available large-scale, distributed SaaS systems.
- Ability to thrive in an autonomous, empowering, and exciting environment.
- Outstanding team player with excellent interpersonal skills. Experience working flexibly, collaboratively and closely with remote teams is essential.
- Bachelor’s or higher degree in computer science, engineering, or related technical field
Preferred Qualifications:
- Startup experience
- Experience with SaaS Enterprise Software Products
Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
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At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Bay Area, CA
$125,000—$175,000 USD
Top Skills
What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.
