We are building the Customer Lifetime Orchestrator — an omni-channel marketing and customer engagement platform that helps banks engage end customers and influence financial behaviour.
As Senior SDET, you own quality for this domain together with the engineering team: test strategy, automation completeness, and the team's ability to execute effectively. This is a hands-on test design and automation role — not a downstream QA handoff.
You will partner with Product, UX, and full-stack engineers (web, mobile, backend, AI-assisted features) to shift quality left and scale automation.
Define and execute test strategy and test plans per release (scope, risks, schedule, entry/exit criteria).
Co-author acceptance criteria and Gherkin scenarios with Product; act as quality gatekeeper before releases.
Build and maintain Playwright web E2E tests for real-world customer journeys across engagement channels.
Govern mobile E2E strategy (Android/iOS) with engineers; use device-farm/matrix testing.
Integrate automated tests into CI/CD with GitHub Actions (smoke, regression, quality gates).
Manage test environments with Docker, Kubernetes, and Helm.
Use Grafana (or similar) to analyse test results and improve feedback loops.
Combine automation with exploratory and manual testing for edge cases; reduce flakiness and improve parallelization.
Coach engineers on TDD, BDD, contract tests, synthetic data, and shift-left practices.
Advocate AI-assisted testing (generation, visual regression, maintenance).
Required
5+ years as SDET or hands-on QA with an automation-first mindset.
Strong test planning and acceptance-criteria design with Product/UX.
Playwright (web), Espresso (Android), XCUITest (iOS).
Java and JavaScript/TypeScript; Angular SPA, mobile, microservices.
API testing (REST, Postman, RestAssured or equivalent).
CI/CD (GitHub Actions/Jenkins), BDD/Gherkin, web and mobile E2E.
Cloud platforms (preferably Azure) and Docker/Kubernetes.
Device/browser farms (Sauce Labs, BrowserStack, or equivalent).
Git/GitHub, Atlassian tools (Jira, Confluence).
Non-functional testing (performance, security, accessibility, localization).
Excellent communication in distributed teams (India, Vietnam, Europe).
Nice to have
Digital banking, martech, or campaign/engagement management.
Performance testing (k6, Gatling, JMeter).
SaaS or enterprise software testing experience.
AI/ML product testing; XRay, CucumberStudio, SonarCloud, security tooling.
What we offer
Premium customer-facing platform used by leading banks worldwide.
Shape quality engineering across web, mobile, backend, and AI orchestration.
Global, distributed team with core hours in India and overlap with Europe.
Skills Required
- 5+ years of experience as an SDET or hands-on QA professional with an automation-first mindset
- Experience with test planning and acceptance-criteria design in collaboration with Product and UX
- Playwright for web testing
- Espresso for Android testing
- XCUITest for iOS testing
- Java and JavaScript or TypeScript
- Experience testing Angular single-page applications, mobile applications, and microservices
- API testing using REST, Postman, RestAssured, or equivalent
- CI/CD experience with GitHub Actions or Jenkins
- BDD and Gherkin experience
- Web and mobile end-to-end testing experience
- Cloud platform experience, preferably Azure
- Docker and Kubernetes experience
- Experience with device and browser farms such as Sauce Labs or BrowserStack
- Git and GitHub experience
- Atlassian tools, including Jira and Confluence
- Non-functional testing experience covering performance, security, accessibility, and localization
- Excellent communication skills in distributed teams
- Digital banking, martech, or campaign and engagement management experience
- Performance testing experience with k6, Gatling, or JMeter
- SaaS or enterprise software testing experience
- AI/ML product testing experience
- Experience with XRay, CucumberStudio, SonarCloud, or security tooling
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
