The Role
Develop, test, deploy, monitor, and improve web applications, APIs, databases, integrations, reports, and operational tools. Investigate production issues, analyze logs, support releases, perform testing, document solutions, and provide technical guidance. The role also coordinates with business teams, vendors, and partners while supporting incidents, continuous improvement, and business-critical systems across application, server, database, integration, and network layers.
Summary Generated by Built In
Position Purpose:
To provide hands-on technical capability within the Process & Technology function by developing, testing, implementing, monitoring and continuously improving M-SELEN applications, APIs, databases, integrations, and operational tools. The position works collaboratively with the Process & Technology Manager and wider Technology Department, while independently delivering assigned technical and operational responsibilities with limited supervision. The role contributes practical analysis, reliable execution, production support, quality assurance, documentation and cross-functional service delivery in line with agreed priorities and governance.
Accountabilities/Responsibilities
- Develop and maintain reliable systems, reports and automation that reduce operational cost, manual effort and service inefficiencies.
- Prepare accurate transaction, reconciliation and operational data for management and relevant business teams.
- Deliver assigned technical solutions within agreed scope, timelines and available resources, escalating material cost or resource impacts
- Contribute to stable, secure and user-friendly customer, agent, merchant, partner and internal digital channels.
- Independently investigate assigned application, API and transaction-related issues, providing clear findings, progress updates and timely escalation.
- Provide technical guidance, system support and training to internal users, partners and other stakeholders as required.
- Develop, test, deploy and maintain web applications, APIs, databases, reports, integrations and operational tools in line with agreed priorities.
- Execute development, SIT, UAT, defect-resolution and release-readiness activities with limited supervision.
- Monitor systems, analyze logs and prepare technical findings, options and recommendations for review and decision-making.
- Take ownership of assigned actions during incidents, changes, projects and continuous-improvement initiatives through to completion.
- Work collaboratively with the Process & Technology Manager and wider Technology Department through shared planning, regular updates and joint problem-solving.
- Manage delegated responsibilities independently while seeking direction on priorities, policy, major risks and decisions outside the role's authority.
- Coordinate effectively with Operations, Commercial, Finance, vendors, partners and other stakeholders to deliver agreed outcomes.
- Share technical knowledge and maintain user guides, procedures, handover notes and training materials to strengthen team capability and continuity.
Requirements
Qualification/Skill/Knowledge/Experience Required
- A degree or diploma in Computer Science, Software Engineering, Information Systems, IT, or a related fields.
- 2–4 years of practical software development experience, including hands-on involvement in application development, production support, API integration, databases, testing, and troubleshooting.
- The candidate should be comfortable supporting business-critical systems across application, server, database, integration, and network layers. Experience in fintech, banking, telecommunications, payments, or mobile applications is highly desirable, along with working knowledge of tools and technologies such as Git, Nginx, PM2, Docker, CI/CD, Postman, monitoring, and test automation. Relevant professional certifications and equivalent practical experience may also be considered.
- Collaborative, respectful, and committed to shared team outcomes.
- Able to work independently on assigned responsibilities with limited supervision.
- Proactive in providing updates, raising risks and seeking direction when decisions exceed delegated authority.
- Analytical, quality-focused and calm under production pressure.
- Open to feedback, knowledge sharing and joint problem-solving.
- Trustworthy, accountable and committed to continuous learning.
Benefits
What's on offer?
An excellent remuneration package with performance incentives.
A chance to join a dynamic growing company with strong career prospects.
Skills Required
- Degree or diploma in Computer Science, Software Engineering, Information Systems, IT, or a related field.
- 2–4 years of practical software development experience.
- Hands-on experience with application development, production support, API integration, databases, testing, and troubleshooting.
- Ability to support business-critical systems across application, server, database, integration, and network layers.
- Experience in fintech, banking, telecommunications, payments, or mobile applications.
- Working knowledge of Git, Nginx, PM2, Docker, CI/CD, Postman, monitoring, and test automation.
- Relevant professional certifications or equivalent practical experience.
- Ability to work independently with limited supervision and communicate risks or decisions requiring escalation.
- Analytical, quality-focused, calm under production pressure, collaborative, accountable, and committed to continuous learning.
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The Company
What We Do
Our Telekom is a joint venture company founded in 1988, providing telecommunications services including mobile, internet, landline, and TV in the Solomon Islands, and has been instrumental in developing the nation's telecommunications landscape.
