Senior Software Developer - Sales Center Engineering

Posted 4 Hours Ago
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Seattle, WA, USA
In-Office
167K-204K Annually
Senior level
Fintech • Financial Services
Helping clients achieve homeownership and financial freedom with simple, fast and trusted digital solutions.
The Role
Lead development of scalable, resilient web applications and Twilio-based calling infrastructure using React, Java, and PostgreSQL. Collaborate with stakeholders, define and lead multi-person projects, mentor engineers, balance infrastructure trade-offs, and participate in on-call rotation to support production systems.
Summary Generated by Built In

Sales Center Engineering is the dedicated team supporting Redfin's high-performing operations staff. We focus on enabling the support team to efficiently convert customer inquiries into sales through reliable communication and inquiry handling platforms. Our team builds and maintains a custom system for task prioritization and manages the Redfin Twilio calling infrastructure. By joining our team, you’ll have a technical leadership position that impacts hundreds of support staff and hundreds of thousands of customers.

About the Role

  • You will develop responsive, resilient, scalable, and high-quality software using React, Java, Postgres, and various other tools/libraries.

  • You will balance the trade-offs between complex infrastructure investments and quick, pragmatic solutions to meet specific business needs.

  • You will collaborate with other engineering and non-technical stakeholders to define, design, and lead the development of significant multi-person projects.

  • You will mentor and guide other engineers, providing technical leadership and advocating for best practices.

  • You will stay up-to-date with the latest industry trends and technologies to ensure our solutions are innovative and competitive.

About You

  • 5+ years of professional software development experience specifically in React and Java.

  • Proven track record of designing, building, and maintaining scalable, high-performance web applications.

  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.

  • Knowledge of how to leverage AI tools to enhance efficiency and productivity is highly desired.

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.

About us

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $166,900.00-$203,900.00​. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

Skills Required

  • 5+ years of professional software development experience specifically in React and Java.
  • Proven track record designing, building, and maintaining scalable, high-performance web applications.
  • Experience developing with PostgreSQL (Postgres).
  • Experience with Twilio or managing calling/communication infrastructure.
  • Strong communication and collaboration skills.
  • Experience mentoring and providing technical leadership to other engineers.
  • Knowledge of how to leverage AI tools to enhance efficiency and productivity.

Rocket Companies Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, robust mental health care, and telehealth access. On-site and virtual care through the Rock Health Collective, discounted pharmaceuticals with free ship-to-home prescriptions, and wellness resources reinforce the depth of this offering.
  • Parental & Family Support Family support is highlighted with paid parental leave, fertility coverage, and adoption and foster-care assistance. Childcare subsidies, Care.com membership, and family support groups further extend the package.
  • Leave & Time Off Breadth Time off is portrayed as generous, with up to four weeks of PTO, two personal significance days, and seven company holidays. Additional paid volunteer hours add breadth beyond standard vacation.

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The Company
HQ: Detroit, MI
364 Employees

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.

Rocket Companies Offices

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Typical time on-site: None
HQDetroit, MI
Cleveland, US
Phoenix, US
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