Etix is an international, web-based ticketing provider serving entertainment, sports, fairs, and live events across 40+ countries and processing over 50 million tickets annually. As the largest independent ticketing company in North America, we support 2,000+ venues with flexible ticketing, integrated marketing, and e-commerce solutions, and have served customers for over 25 years. Learn more at hello.etix.com.
Etix is building the next generation of ticketing and live-event commerce. We’re looking for a Senior Software Developer with a front-end focus who enjoys turning complex workflows into fast, accessible, polished experiences - and backing them with reliable services.
You’ll help evolve a high-volume transactional platform where details matter: performance, resiliency, edge cases, and user trust. If you care about craftsmanship, like solving real-world problems at scale, and enjoy collaborating closely with product and design, you’ll fit right in.
You’ll report directly to the VP of Engineering and work alongside a strong, cross-functional team.
Work Location & Flexibility
We work on a hybrid schedule: 4 days per week in office and 1 flexible remote day.
What you’ll do
- Build and improve core parts of the Etix ticketing platform and supporting systems
- Take high-level or loosely defined requirements and turn them into shippable, high-quality software
- Lead front-end work that prioritizes UX quality, performance, and accessibility
- Contribute to architecture and technical direction (front-end patterns, service boundaries, data flow)
- Review code and mentor other engineers through constructive feedback and collaboration
- Partner closely with product and design during planning, prototyping, and feature delivery
- Communicate clearly with technical and non-technical stakeholders
What success looks like in this role
- You consistently ship polished UI that’s reliable in real-world conditions (latency, partial failures, edge cases)
- You raise the bar on front-end quality: performance, maintainability, accessibility, testing habits
- You can own features end-to-end, but you also know when to involve others and drive alignment
- You make the team faster through good patterns, pragmatic decisions, and mentoring
Who we're looking for
- 5+ years of professional software development experience
- A track record of shipping and owning meaningful work (production systems, tools, side projects, open source, or major team contributions)
- Strong problem-solving instincts: you ask good questions, propose solutions, and deliver reliable outcomes
- Clear, professional communication about tradeoffs and technical decisions
- Curiosity and pragmatism: you enjoy learning new tools and choosing the right one for the job
Core skills (what we expect)
This role is approximately 60% front-end /40% back-end.
- Experience building modern web applications (component-based UI, state management, routing, forms, etc.)
- Solid understanding of how web apps work: APIs, services, client/server patterns
- Ability to diagnose and resolve issues in complex systems (including production debugging)
- Relational database fundamentals (Oracle, PostgreSQL, MySQL, etc.)
- Comfort with SQL and basic data modeling
Bonus skills (nice to haves)
You don’t need everything here. If you’re strong in a few and excited to learn the rest, we still want to talk.
- React (or similar) with JavaScript/TypeScript, HTML, CSS, package tooling (NPM, etc.)
- Front-end architecture and design patterns, with a strong emphasis on responsive/mobile layouts
- Accessibility experience (ADA / WCAG 2.1 AA) and building inclusive UI
- React Native for iOS/Android
- Java /JVM experience
- Distributed systems or large-scale transactional systems
- Integration formats (JSON, XML, REST APIs)
- DevOps fundamentals: Docker, Git, CI/CD (Jenkins or similar), cloud providers (AWS/GCP/Azure)
- Linux familiarity
- Exposure to vector databases (Pinecone, Chroma, Milvus, pgvector, etc.)
- Basic understanding of LLMs or how they integrate into modern applications
- Experience with AI-assisted development tools (Copilot, Claude Code, ChatGPT, etc.)
Bottom line: if you’ve built impressive things, care about quality, and love learning, we’d like to meet you.
Benefits
- Paid time off, including parental leave
- Medical, Dental, Vision
- 401(k)
- FSA/HSA
- Life/AD&D, Short & Long-Term Disability
- Casual workplace culture
- A fun, collaborative environment with room to grow
Other Information
- No sponsorship or H1B situations can be accommodated
- Relocation is not available for this position
Top Skills
What We Do
Established in 2000, Etix is an American-owned, international web-based ticketing service provider processing more than 50 million tickets per year for 4,100+ clients in the entertainment, travel and sports industries in 40 countries.
Etix provides flexible and secure online and box office ticketing solutions, event marketing services and robust ecommerce fulfillment to entertainment venues of all shapes and sizes, including but not limited to theaters, arenas, festivals, fairs, performing arts centers, and multi-use facilities.
Etix also has the ability to build and customize your website, social media pages, email marketing campaigns and other event marketing services through our in-house digital marketing agency Rockhouse Partners.
Headquartered in Raleigh, North Carolina, Etix has offices in Alabama, Arizona, Texas, China, Japan, Holland, Germany, and Austria
If you sell tickets, we can help you sell them better, smarter, more efficiently and with a higher return. Whether you need a full box office ticketing solution, an online ticketing solution or a hybrid ticketing system customized to your needs, Etix is your answer.
