Senior Software Developer, Front-End (Client Experience)

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

⚠️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] and verify the role on our official careers page.

Your role as Senior Software Developer, Front-End

The Senior Software Developer, Front-End (React Native) joins a dedicated team that translates requirements from a large partner into capabilities built directly into the Dialogue platform. The guiding principle is one codebase: every feature driven by this partnership, whether it touches the embedded mobile experience, member eligibility flows, or in-app healthcare journeys, ships as part of Dialogue’s core product so it can be maintained, extended, and offered to all current and future clients.

You will work primarily in the member-app repository, a React Native application (iOS, Android, and web) built with Expo and the Hermes JavaScript engine. A key part of your scope is the Brownfield SDK, a novel mechanism that packages the Dialogue app as a native library (XCFramework on iOS, AAR on Android) so it can be embedded inside the partner’s existing native apps (Android and iOS). You will collaborate daily with a multi-disciplinary team including a full stack developer, backend developer, DevSecOps, QA, product manager, designer and the partner’s technical teams.

What you'll be doing

• You will own front-end deliverables across the full development lifecycle, from design collaboration through implementation, testing, and release. The mandate spans new feature development, maintenance of the embedded module as well as codebase health. Day-to-day you will:
• Develop and maintain the React Native application (member-app) that serves as both the standalone Dialogue member app and the source for the SDK module. The codebase uses TypeScript (with an ongoing migration from JavaScript), Redux with Sagas for state management, and Expo for the build and development toolchain.
• Build and evolve the Brownfield SDK module integration layer, including a fully typed TypeScript contract that governs all communication across the JavaScript/native boundary. 
• Contribute to the component library and design system. The team maintains a custom component library with a Figma-based design system, and is working toward Storybook adoption. You will build reusable, accessible components, the codebase has active WCAG compliance work, including aria-label improvements and component sizing fixes.
• Maintain and improve the test apps (iOS: SwiftUI + UIKit hybrid; Android: Kotlin + Jetpack Compose) that simulate the partner’s host app for local development and CI validation. These apps test the full SDK integration lifecycle.
• Write and maintain unit and integration tests. You will help audit and modernize the test suite for compatibility with current React and React Native versions, reduce redundant coverage, and strengthen tests on high-impact, reusable components.
• Deliver new platform features driven by partner requirements, such as improved pharmacy experiences, account-linking flows, and in-app healthcare journeys, while ensuring these features are designed generically enough to become part of Dialogue’s standard offering for all clients.
• Participate in technical design and code review. Write and review technical design documents to align the team on clear solutions. Contribute to the ongoing TypeScript migration and codebase remediation efforts to reduce complexity and improve consistency across the app.

We'd love to hear from you if you have

• Have 5 or more years of professional experience building mobile applications, ideally with React Native, including shipping to both iOS and Android app stores, as well as web.
• Are proficient in TypeScript and modern React patterns (hooks, functional components, context). The codebase is actively migrating from JavaScript to TypeScript, and the Brownfield bridge contract is fully typed.
• Have experience with Redux and middleware patterns (Sagas or Thunks) for state management in complex mobile applications.
• Have worked with Expo and understand the React Native build toolchain, including Hermes, Metro bundler, and native module integration.
• Are comfortable reading and contributing to native iOS (Swift/Objective-C) and Android (Kotlin/Java) code, particularly around SDK lifecycle management, push notification registration, and deeplink handling.
• Have a track record of architecting, organizing, and shipping significant software initiatives. You break down work into incremental changes and consistently deliver value.
• Communicate clearly and effectively with technical and non-technical colleagues.
• Experience with feature flag systems (LaunchDarkly), and content management systems is an asset.
• Experience with brownfield or embedded app patterns, packaging a React Native application as a native library (XCFramework, AAR) for integration into an existing native app is a strong asset.

Dialogue is building a permanent, dedicated team to deliver on the priorities of a large partner, but with a deliberate architectural philosophy: every capability this team builds ships as part of the Dialogue platform. The application you work on is both the standalone Dialogue member app and the source for the embedded SDK that millions of users interact with inside their partner app. Your work on the front end directly shapes the healthcare experience for those users, while simultaneously strengthening Dialogue’s core product for all current and future clients. This is foundational work at the intersection of mobile engineering, partnership delivery, and platform building.

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up