Have you ever wondered what it takes to turn an AI agent from an impressive demo into a trusted product used every day? As part of our Agentic Operation team, you’ll build the platform capabilities that power Coveo’s conversational AI experiences within the Merchandising Hub and the infrastructure that allows AI agents to safely reason, take actions, and deliver reliable outcomes for our customers.
You’ll work on the critical foundations of agentic systems, from tool orchestration and guardrails to evaluation frameworks and reliability patterns. If you’re excited about solving complex engineering challenges, experimenting with emerging technologies, and shipping tangible product value, you’ll feel right at home here.
As our Senior Software Developer, you will:- Design, build, and evolve the platform services that power our AI conversational agent ecosystem.
- Develop robust orchestration layers, agent integrations, and workflows that enable reliable agentic experiences in production.
- Create evaluation, testing, and monitoring capabilities that improve the quality, safety, and performance of AI-powered systems.
- Collaborate closely with product managers, developers, and AI specialists to deliver customer-facing capabilities with measurable impact.
- Investigate and resolve complex production issues in non-deterministic systems through observability, tracing, and debugging practices.
- Contribute to architectural decisions and engineering best practices across Python, TypeScript, Java, and AWS technologies.
- 8+ years of experience developing software solutions with Python.
- Experience building or integrating AI agents, orchestration layers, or agentic frameworks.
- Solid understanding of large language model (LLM)-based systems and their operational challenges.
- Excellent communication and collaboration skills, with the ability to explain technical decisions and work effectively across teams.
- Experience developing with TypeScript and/or Java.
- Familiarity with AWS Bedrock AgentCore or similar cloud-based AI platforms.
- Experience implementing observability, logging, tracing, and monitoring strategies for distributed or non-deterministic systems.
- Knowledge of testing and evaluation strategies for AI systems, including prompt regression testing and evaluation frameworks.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years of experience developing software solutions with Python.
- Experience building or integrating AI agents, orchestration layers, or agentic frameworks.
- Solid understanding of large language model (LLM)-based systems and their operational challenges.
- Excellent communication and collaboration skills.
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
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Leave & Time Off Breadth — Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
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Parental & Family Support — Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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