The Role
Senior Software Business Analyst responsible for gathering and analyzing requirements, evaluating and improving business processes, creating functional specifications and process models, developing wireframes, and coordinating stakeholders, developers, and users. The role supports solution design, prioritization, research, presentations, user acceptance testing, business transitions, and change initiatives. Candidates need at least five years of business analysis experience, strong documentation and communication skills, process modeling expertise, and knowledge of ERP, BPM, CRM, BI, and Agile methodologies.
Summary Generated by Built In
This is a full time Remote Job
Job Responsibilities
•Understanding customer requirement, performing requirements analysis
•Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
•Gathering critical information from meetings with various stakeholders and producing useful reports
•Working closely with clients, technicians, and managerial staff
•Ensuring solutions meet business needs and requirements.
•Prioritizing initiatives based on business needs and requirements.
•Propose solutions based on conducted research and latest market trends.
•Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
•Creating functional specifications for solutions
•Drawing wireframes for the different product pages
Research, Documentation & Communication
•Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
•Leading ongoing reviews of business processes and developing optimization strategies
•Documenting and communicating the results of your efforts
•Effectively communicating your insights and plans to cross-functional team members and management.
•Conducting meetings and presentations to share ideas and findings.
•Facilitate process workshops, document any information elicited using process maps and business
•Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
•Serving as a liaison between stakeholders and users
•Supporting business transition and helping to establish change.
Job Requirements
•A bachelor’s degree in business or related field.
Licenses & Certifications
Preferred to have the following certifications:
•CBAP
•PMI-PBA
•SCPO
Previous Work Experience
•A minimum of 5 years of experience in business analysis or a related field
•A history of leading and supporting successful projects
Experience in:
oCreating detailed reports and giving presentations.
oBusiness Requirements documentation
oFunctional Specification documentation (FSD)
oDigital portals and mobile applications.
o Wireframe designs (Good to have)
Skills and Abilities
•Must have knowledge of process mapping and business process reengineering.
•Understand how ERP, BPM, CRM and BI tools operate.
•Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
•Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.
•Excellent Modeling skills using business process modeling notations (BPMN, EPC, BPEL) to document processes.
•Excellent knowledge of Agile methodologies like SCRUM, KANBAN
•The ability to influence stakeholders and work closely with them to determine acceptable solutions.
•Fundamental analytical and conceptual thinking skills
- Excellent English Skills
Job Responsibilities
•Understanding customer requirement, performing requirements analysis
•Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
•Gathering critical information from meetings with various stakeholders and producing useful reports
•Working closely with clients, technicians, and managerial staff
•Ensuring solutions meet business needs and requirements.
•Prioritizing initiatives based on business needs and requirements.
•Propose solutions based on conducted research and latest market trends.
•Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
•Creating functional specifications for solutions
•Drawing wireframes for the different product pages
Research, Documentation & Communication
•Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
•Leading ongoing reviews of business processes and developing optimization strategies
•Documenting and communicating the results of your efforts
•Effectively communicating your insights and plans to cross-functional team members and management.
•Conducting meetings and presentations to share ideas and findings.
•Facilitate process workshops, document any information elicited using process maps and business
•Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
•Serving as a liaison between stakeholders and users
•Supporting business transition and helping to establish change.
Job Requirements
•A bachelor’s degree in business or related field.
Licenses & Certifications
Preferred to have the following certifications:
•CBAP
•PMI-PBA
•SCPO
Previous Work Experience
•A minimum of 5 years of experience in business analysis or a related field
•A history of leading and supporting successful projects
Experience in:
oCreating detailed reports and giving presentations.
oBusiness Requirements documentation
oFunctional Specification documentation (FSD)
oDigital portals and mobile applications.
o Wireframe designs (Good to have)
Skills and Abilities
•Must have knowledge of process mapping and business process reengineering.
•Understand how ERP, BPM, CRM and BI tools operate.
•Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
•Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.
•Excellent Modeling skills using business process modeling notations (BPMN, EPC, BPEL) to document processes.
•Excellent knowledge of Agile methodologies like SCRUM, KANBAN
•The ability to influence stakeholders and work closely with them to determine acceptable solutions.
•Fundamental analytical and conceptual thinking skills
- Excellent English Skills
Skills Required
- Bachelor's degree in business or a related field
- At least 5 years of experience in business analysis or a related field
- History of leading and supporting successful projects
- Experience creating detailed reports and giving presentations
- Experience documenting business requirements
- Experience creating functional specification documentation
- Experience with digital portals and mobile applications
- Knowledge of process mapping and business process reengineering
- Knowledge of ERP, BPM, CRM, and BI tools
- Business process modeling expertise using BPMN, EPC, and BPEL
- Knowledge of Agile methodologies including Scrum and Kanban
- Ability to influence stakeholders and determine acceptable solutions
- Fundamental analytical and conceptual thinking skills
- Excellent English skills
- CBAP certification
- PMI-PBA certification
- SCPO certification
- Wireframe design experience
- Understanding of SOAP, WSDL, XML, and other key protocols
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The Company
What We Do
iHorizons is a leading provider of business solutions and technology services across MENA and emerging markets. Headquartered in Doha, Qatar, we help organizations, businesses, and governments accelerate their business transformation to create a digital future. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies






