The Role
Manage client relationships and social media strategies for multiple accounts. Coordinate content calendars and deliverables, oversee social campaigns including Meta advertising, prepare performance reports, track projects and deadlines, and identify opportunities for account growth, upselling, and retention. The role requires strong communication, writing, client-service, and social media expertise.
Summary Generated by Built In
We are seeking an experienced Senior Social Media Account Manager to manage client relationships, social media strategy, content coordination, campaigns, reporting, and account growth.
Requirements
- Manage assigned client accounts and maintain strong client relationships.
- Develop social media strategies and content calendars.
- Coordinate content creation and ensure deliverables meet client requirements.
- Manage and monitor social media campaigns, including Meta advertising where required.
- Prepare performance reports and provide actionable recommendations.
- Track projects, deadlines, and client deliverables.
- Identify opportunities for account growth, upselling, and client retention.
- Proactively communicate challenges, risks, and project updates.
Requirements
- Bachelor’s degree in Marketing, Communications, Business, Public Relations, or related field.
- 3+ years’ experience in account management, social media, digital marketing, or agency/client services.
- Experience managing multiple client accounts.
- Strong client-facing and written communication skills.
- Knowledge of social media strategy and Meta Business Suite.
- Basic Canva and campaign reporting skills.
- Strong writing/copywriting skills.
- CRM, Google Analytics, SEO, or sales funnel knowledge is an advantage.
Skills Required
- Bachelor's degree in Marketing, Communications, Business, Public Relations, or a related field
- 3+ years of experience in account management, social media, digital marketing, or agency/client services
- Experience managing multiple client accounts
- Strong client-facing and written communication skills
- Knowledge of social media strategy and Meta Business Suite
- Basic Canva and campaign reporting skills
- Strong writing and copywriting skills
- CRM, Google Analytics, SEO, or sales funnel knowledge
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The Company
What We Do
TON Corporate Services is a business management firm focused on helping startups thrive by offering a comprehensive suite of corporate services, including legal advisory, human resource management, accounting, tax, and marketing.
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