Senior Social Creative Manager

Posted 6 Hours Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Develop and lead social creative strategies for always-on content, campaigns, reactive moments, and product launches. Translate audience research, social listening, cultural trends, and platform insights into original social-first concepts for TikTok, Instagram, and YouTube Shorts. Collaborate with channel, production, regional, brand, and campaign teams, use testing and performance insights to refine content, and provide creative feedback to raise team quality.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Senior Social Creative Manager to help shape how Wise shows up on social media feeds around the world.

This is a hybrid strategy and creative role for someone who can turn audience, cultural and social platform insights into Wise original concepts to bring to life on our feeds.

You’ll set the strategic direction for always-on/BAU content, bigger campaign moments and product launches that are social first.

You’ll work closely with our dedicated organic social channel managers, campaign activation team and regional marketing teams to create and contribute to content that generates buzz online. 

You’ll be a senior voice in the team, but this is also a hands-on role. You’ll be comfortable moving between strategy, ideation, creative development and looking at content performance to inform what to do next. 

Your mission

Help Wise create distinctive, culturally relevant content that helps us build brand fame on social.

We’re looking for someone to help us set new trends, not just follow them.

What you’ll be doing

  • Own the development of social and creative strategies across always-on/BAU content, campaign activation and reactive.

  • Turn audience research, platform insights, social listening and cultural trends into clear, actionable content opportunities.

  • Develop original social-first concepts that can work across channels but native to TikTok, Instagram and Youtube shorts.

  • Develop and use creative frameworks to help the team push creative boundaries everyday - even for smaller reactive moments

  • Work closely with channel specialists, production and editors throughout development and production to ensure strategic concepts remain strong through to execution.

  • Knows how to balance long-term brand building with content that generates reach/ buzz and meaningful engagement

  • Build a responsive test and learn culture, working with the channel lead and channel specialists to stop/start/continue concepts and ideas

  • Build strong relationships with Brand and Creative, Regional and Campaign teams across Wise to create content that resonates with our target audience

  • Keep Wise ahead of changes in social/trending culture, customer problems, platform formats and creative best practice.

  • Help raise the bar in strategic and creative thinking across the team by sharing feedback and stress-testing concepts with channel managers

About you

  • You have [good experience/X years] in a senior social strategy, creative strategy or social creative role, either agency side or in-house.

  • You’re social obsessive / always online - you know exactly what’s happening with social culture 

  • You can spot meaningful cultural and trending moments that work for brands - you don’t simply chase every trend but know exactly how to cut through the noise and jump on things that will be relevant to Wise

  • You’re confident in interpreting audience and customer research to help inform strategies and concepts 

  • You’re a strong storyteller and excellent at converting complex business problems and customer challenges into creative concepts that set new trends

  • You’re hands-on and like to build/work on ideas collaboratively and can give clear, constructive feedback vs just consulting/working on things from afar 

  • You’re comfortable working independently, managing priorities and making decisions in a fast moving environment.

  • You have experience supporting other creatives on quality of ideas

More ‘nice to haves’

  • Experience working across multiple countries, audiences or languages is nice but not essential.

  • Experience working with creators and influencers

  • Experience with developing and implementing creative testing and measurement frameworks.

  • Experience working with or for a consumer tech or finance business

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Senior experience in social strategy, creative strategy, or a social creative role, agency-side or in-house
  • Strong knowledge of social culture, cultural trends, and social platforms
  • Ability to interpret audience and customer research to inform strategies and concepts
  • Strong storytelling and ability to turn complex business or customer problems into creative concepts
  • Hands-on collaborative ideation and creative development skills
  • Ability to provide clear, constructive creative feedback
  • Ability to work independently, manage priorities, and make decisions in a fast-moving environment
  • Experience supporting other creatives and improving idea quality
  • Experience working across multiple countries, audiences, or languages
  • Experience working with creators and influencers
  • Experience developing and implementing creative testing and measurement frameworks
  • Experience working with or for a consumer technology or finance business

What the Team is Saying

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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