At Everbridge, reliability isn’t just about uptime—it’s about ensuring that critical systems are available when they matter most. Every improvement you make helps organizations deliver life-saving communications and maintain operations during emergencies.
As a Senior Site Reliability Engineer II, you’ll do more than operate infrastructure. You’ll improve the resiliency of our engineering organization by building reliable platforms, eliminating operational toil, mentoring engineers, and helping teams design systems that are secure, scalable, and resilient by
default.
This is a highly collaborative technical leadership role for an engineer who enjoys solving systemic problems, influencing architecture, and enabling others to build reliable software.
What you'll do:
- Build platform capabilities that enable engineering teams to deliver reliable software safely and efficiently.
- Lead complex technical initiatives spanning cloud infrastructure, Kubernetes, observability, automation, networking, and developer platforms.
- Influence engineering decisions through technical expertise, collaboration, and data.
- Help engineering teams become increasingly self-sufficient through coaching, automation, and well-designed platform capabilities.
- Continuously improve operational excellence by reducing complexity, eliminating manual work, and strengthening engineering practices.
- Design and implement solutions that improve the availability, scalability, performance, and resilience of our platform.
- Build automation that eliminates repetitive operational work and reduces engineering toil.
- Improve observability, monitoring, alerting, and operational readiness across the organization.
- Use production data, reliability metrics, and engineering judgment to identify systemic improvements.
- Lead complex cross-functional engineering initiatives from design through production.
- Partner with architects, software engineers, security, product, and platform teams to build resilient systems from the beginning.
- Review architectures and designs with a focus on reliability, scalability, recoverability, and operational excellence.
- Establish and evolve engineering standards, best practices, and operational readiness guidance.
- Partner directly with engineering teams to improve the reliability of the services they own.
- Coach teams on observability, incident response, disaster recovery, capacity planning, and production readiness.
- Help teams adopt SLOs, error budgets, meaningful alerting, and engineering practices that improve customer outcomes.
- Make the right engineering decisions easier through automation, paved roads, and self-service capabilities.
- Participate in an on-call rotation supporting critical production systems.
- Lead the technical response during high-severity incidents.
- Facilitate blameless post-incident reviews that focus on learning and systemic improvement.
- Drive corrective actions through completion and measure their effectiveness over time.
- Share knowledge through documentation, technical design reviews, and collaborative problem solving.
- Foster a culture of ownership, continuous improvement, operational excellence, and customer focus.
What you'll bring:
- Experience with:
- Designing and operating complex production systems.
- Cloud infrastructure and cloud-native architectures.
- Distributed systems and container platforms.
- Infrastructure as Code and automation.
- CI/CD and software delivery practices.
- Observability, monitoring, logging, and telemetry.
- Incident response and operational excellence.
- Reliability engineering principles including SLOs, SLIs, capacity planning, and performance optimization.
- Writing software or automation using one or more modern programming languages.
- Linux and networking fundamentals.
- Experience working within regulated environments such as FedRAMP, DoD, IL4/IL5, SOC 2, or ISO 27001 is a plus.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.
Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.
Equal Employment Opportunity
Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
Employment Practices
Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.
Skills Required
- Experience designing and operating complex production systems
- Experience with cloud infrastructure and cloud-native architectures
- Experience with distributed systems and container platforms
- Experience with Infrastructure as Code and automation
- Experience with CI/CD and software delivery practices
- Experience with observability, monitoring, logging, and telemetry
- Experience with incident response and operational excellence
- Experience applying reliability engineering principles, including SLOs, SLIs, capacity planning, and performance optimization
- Experience writing software or automation using one or more modern programming languages
- Linux and networking fundamentals
- Experience in regulated environments such as FedRAMP, DoD, IL4/IL5, SOC 2, or ISO 27001
Everbridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everbridge and has not been reviewed or approved by Everbridge.
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Healthcare Strength — Healthcare coverage appears broad, with medical, dental, vision, telehealth, disability, life/AD&D, and FSA/HSA options described. Wellness elements like an EAP and mental-health support are also included, which can add practical value beyond base pay.
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Retirement Support — Retirement offerings include a 401(k) plan with employer matching and an ESPP, indicating multiple ways to build longer-term financial value. Match details are sometimes specified externally, but the presence of a match and purchase program is consistently referenced.
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Leave & Time Off Breadth — Time-off benefits include flexible PTO plus paid volunteer time, providing both personal flexibility and community-focused leave. Paid holidays and new-hire PTO amounts are also described in some materials, suggesting a reasonably complete time-away menu.
Everbridge Insights
What We Do
Keeping People Safe and Businesses Running. Faster. Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.
