We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.
Job Summary
We’re looking for a Senior Site Reliability Engineer for our small agile infrastructure team to help us build and maintain highly available, scalable infrastructure. You’ll be part of an international, highly engaged and technical group that is well-versed in building enterprise-ready and extremely secure software systems. Our core values of “simple is strong, respect is king, build it like you own it and think like a hacker” should resonate with you.
Essential Duties and Responsibilities
- Design, build, and maintain infrastructure using Terraform on AWS
- Develop and improve CI/CD pipelines and deployment automation
- Monitor system health, respond to incidents, and conduct blameless postmortems
- Collaborate with development teams to improve service reliability and performance
- Automate toil and repetitive operational tasks
- Participate in on-call rotations
- Document systems, runbooks, and operational procedures
- Mentor junior team members
Education, Experience, Skills, & Abilities
- 3+ years of experience in SRE, DevOps, or systems engineering
- Strong proficiency with Terraform and infrastructure-as-code practices
- Deep experience with AWS services (ECS, RDS, Lambda, IAM, VPC, CloudWatch, etc.)
- Hands-on experience with ECS for container orchestration, including task definitions, services, and auto-scaling
- Solid understanding of GitHub workflows, branching strategies, and CI/CD tooling
- Strong experience with Docker and containerized application deployments
- Proficiency in at least one programming/scripting language (Python, Go, Bash, Ruby, Go, Javascript, Kotlin)
- Strong troubleshooting skills across the stack (networking, OS, application)
- Familiarity with observability tools (Prometheus, Grafana, Datadog, or similar)
- Excellent writing, communication and collaboration skills
Preferred Experience
- Experience with FedRAMP
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
ADA Statement
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at [email protected].
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position of Senior Site Reliability Engineering is: $129,280 - $161,600.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
- At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
- We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
- Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Apply at: https://www.bugcrowd.com/about/careers/
Top Skills
What We Do
Bugcrowd is the #1 crowdsourced security platform. More enterprise organizations trust Bugcrowd to manage their bug bounty, vulnerability disclosure, attack surface management and next-gen pen test programs. By combining the largest, most experienced triage team with the most trusted hackers around the world, Bugcrowd generates better results, reduces risk through remediation advice, and empowers organisations to release secure products to market faster — with no hidden fees.
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