Jobs at Bugcrowd

Owns retention, customer satisfaction, platform adoption, and renewals for a portfolio of global B2B SaaS accounts. Builds executive relationships, monitors customer health and usage, leads business reviews, coordinates onboarding and technical delivery, resolves issues, communicates product value, and maintains account plans in Gainsight and Salesforce. Partners cross-functionally with Sales, Solutions Architecture, Shared Success, Product, Security, and Program Management to deliver customer outcomes and reduce renewal risk.

Curate, triage, validate, and assess vulnerability submissions for managed bug bounty programs. Evaluate validity, accuracy, and severity; communicate with clients and security researchers; escalate critical vulnerabilities through incident response; and contribute to scripting or tooling that improves the triage and validation process.

As a Sales Development Representative, you'll drive new business by engaging stakeholders, conducting outreach, and generating sales leads within the cybersecurity industry.

Lead a small AI and data team to design, build, and operationalize scalable data pipelines and ML/LLM models for offensive cybersecurity. Set technical roadmap, ensure secure multi-tenant architectures, drive MLOps/CI-CD, integrate generative AI (OpenAI/Bedrock/Anthropic), and partner across product, platform, and infrastructure teams while mentoring engineers.

Manage a portfolio of strategic enterprise customers, serving as the primary contact and advocate throughout the customer lifecycle. Build stakeholder relationships, create customer success plans, drive platform adoption, conduct business reviews, monitor account health, mitigate renewal risks, and support retention and renewal execution. Partner cross-functionally with Solutions Architects, Shared Success, and Program Management to deliver customer value. The role is fully remote.

Own vision and roadmap for Bugcrowd's AI & Data platform to validate, deduplicate, aggregate, correlate, prioritize, and recommend remediation for security findings across scans, pentests, and bug bounties. Partner with engineering on recommendation engines, detection rules, and agent training while defining trust and scalability metrics.

Lead and grow a distributed product security engineering team, own secure SDLC and Security Foundations, embed security into CI/CD, conduct threat modeling and automated testing (SAST/DAST/SCA/fuzzing), and manage the FedRAMP security program while partnering across engineering, DevOps, and product.

Lead and run Bugcrowd's vulnerability management and security programs. Drive metrics, program reviews, and cross-functional accountability. Provide project leadership for multi-team initiatives, improve PM practices, mentor team members, and assist organizational tasks for security leadership. Liaise with engineering, product, and global teams to ensure security ownership and continuous improvement.

Lead and run vulnerability management and other security programs, drive metrics and accountability, coordinate cross-functional engineering and product teams, improve program practices and tools, and support security leadership with business operations.

Build scalable infrastructure and tooling to generate large-scale reinforcement learning environments from real-world vulnerability research. Design pipelines ingesting projects, analyze them with Bugcrowd systems, and construct RL training environments enabling models to learn vulnerability discovery, exploitation, and remediation.

Sell Bugcrowd's crowdsourced security platform to mid-market customers across EMEA. Manage full sales cycle, build pipeline, negotiate contracts, work with channel partners, forecast in CRM, deliver tailored demos, and represent the company at regional events to drive new business and expand accounts.

The Enterprise Account Executive drives sales cycles and expansions, develops relationships with executives, and closes large deals, primarily in B2B SaaS for cybersecurity.