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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Site Reliability Engineer
JLL Technologies COE
What this job involves:
About the role
#JLLTechAmbitions
We are seeking a skilled and experienced Senior Site Reliability Engineer to join our dynamic team. As a Senior SRE, you will be responsible for leading the implementation and maintenance of reliable, scalable infrastructure and deployment pipelines using Terraform and Infrastructure as Code practices across multiple AWS Cloud accounts. You will play a critical role in ensuring the efficiency, reliability, observability, and scalability of our systems while fostering a culture of collaboration, automation, and continuous improvement through SRE principles. This role requires understanding of how your area integrates with development teams and the ability to translate business continuity needs into technical reliability requirements, leveraging Agentic AI capabilities to enhance operational excellence.
Responsibilities:- Design independently for complex infrastructure items following Infrastructure as Code (IaC) best practices using Terraform.
- Evaluate others' designs using reliability engineering methodologies and provide constructive feedback.
- Consider scalability, maintenance, and operational experience in all design decisions.
- Integrate agentic ai into infrastructure solutions for improved reliability and efficiency.
- Establish and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to measure and improve system reliability and performance.
- Lead incident response efforts, conduct blameless post-mortems, and implement preventive measures to reduce Mean Time to Recovery (MTTR).
- Solve medium to high complexity infrastructure problems using technical experience, judgment from multiple sources, and AI-powered analytics.
- Take new perspectives on existing reliability solutions and identify opportunities for AI enhancement.
- Apply AI for log analysis, pattern recognition, and root cause analysis to improve incident resolution speed.
- Implement basic AIOps practices to enhance operational intelligence.
- Experience with GitHub Actions or similar tools for workflow automation and CI/CD.
Cross-Functional Collaboration:
- Collaborate with development, operations, product, data engineering, and business teams to understand requirements and implement reliability standards.
- Translate business continuity needs into technical reliability requirements.
- Drive adoption of AI-enhanced DevOps practices within immediate operational teams.
Knowledge Management & Innovation:
- Develop and maintain runbooks, documentation, and knowledge bases to support operational excellence.
- Stay current with the latest trends, tools, and technologies in SRE, DevOps and AIOps fields.
- Contribute to improving system reliability and enterprise operational efficiency within established frameworks.
- Actively contribute towards enterprise-wide reusable reliability solutions incorporating AI capabilities.
- Experiment with AI-powered tools for automation, monitoring, and documentation generation.
Technical Expertise:
- Strong proficiency in Terraform and Infrastructure as Code principles for infrastructure provisioning and management.
- Extensive experience with Amazon Web Services (AWS), including EC2, VPC, S3, IAM, CloudWatch, CloudFormation.
- In-depth knowledge of RDS and its various database engines (e.g., MySQL, PostgreSQL, Oracle) for database provisioning, management, and performance optimization.
- Solid understanding of Kubernetes for container orchestration, management, and resilience patterns.
- Experience on Monitoring tool like Datadog/Dynatrace.
- Familiarity with CI/CD with Github actions and ArgoCD.
Education & Experience:
- Bachelor's degree in Computer Science, Engineering or a related field (or equivalent experience).
- 6+ years of experience working in DevOps or Site Reliability Engineering roles.
- Proven experience in troubleshooting complex infrastructure issues and leading incident response.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 World’s Most Ethical Companies for the 12th consecutive year.
Apply today!
Location:
On-site –Bengaluru, KAScheduled Weekly Hours:
40If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Skills Required
- 6+ years experience in DevOps or Site Reliability Engineering
- Strong proficiency with Terraform and Infrastructure as Code (IaC) best practices
- Extensive experience with AWS (EC2, VPC, S3, IAM, CloudWatch, CloudFormation)
- In-depth knowledge of RDS and database engines (MySQL, PostgreSQL, Oracle)
- Solid understanding of Kubernetes for container orchestration and resilience patterns
- Experience with GitHub Actions or similar workflow automation and CI/CD tools
- Proven experience troubleshooting complex infrastructure issues and leading incident response
- Experience establishing and monitoring SLOs, SLIs, and error budgets
- Ability to integrate agentic AI/AIOps capabilities into infrastructure and operational workflows
- Bachelor's degree in Computer Science, Engineering or related field (or equivalent experience)
- Develop and maintain runbooks, documentation, and knowledge bases
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
