Senior Site Reliability Engineer

Posted Yesterday
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Richmond, BC, CAN
In-Office
83K-172K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead cloud operations automation for Enterprise Imaging: design, implement, and automate reliable, secure cloud infrastructure; develop tooling and CI/CD/Terraform pipelines; manage Kubernetes deployments; monitor performance and logging; lead incident triage and resolution; provide 24×7 rotating on-call support and define Cloud Operations procedures.
Summary Generated by Built In
Requisition Number: 2358753
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Sr Site Reliability Engineer is a member of Cloud Operations Automation team and responsible for the reliability, security and efficiency of Change Healthcare's cloud environments and products that comprise Enterprise Imaging solutions. The engineer will also participate in the Cloud Operations team activities including continuous delivery, configuration changes, performance monitoring and ensure high availability of systems. The engineer will be the active leader on the incident management process including triaging and resolution of incidents.
You'll enjoy the flexibility to telecommute* from anywhere within Canada as you take on some tough challenges.
Primary Responsibilities:
  • Works as a software tools developer in the cloud operations team
  • Define and drive automation of cloud operations and deployment using different toolset
  • Define and drive implementation of Cloud Operations procedures
  • Define and implement effective and reliable cloud infrastructure
  • 24×7 shift-based support with rotating on-call

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree
  • 5+ years of experience in automation and administration of IT systems including compute resources, network, storage, general access control
  • 3+ years of proven record of experience and success in administration of cloud infrastructure and deployed applications for enterprise SaaS or PaaS companies in public clouds such as GCP (Preferred), AWS, Azure
  • 1+ years of programming experience in any of the platforms like python, node.js, or any other language
  • 1+ years of experience in creating CI/CD processes or managing Kubernetes environments or creating terraform IaC pipelines

Preferred Qualifications:
  • Knowledge of cloud networking, cloud security, centralized logging and monitoring tools. Solid foundation in Linux/Windows operating systems and tools
  • 1+ year of experience with cloud security principles, including DDoS prevention, vulnerability management, and patching
  • 1+ year of exposure with AI-Ops/AI-powered coding and analysis tools

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Canada Residents Only: The salary range for Canada residents is $82,700 to $171,900 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN

Skills Required

  • Bachelor's degree
  • 5+ years experience in automation and administration of IT systems (compute, network, storage, access control)
  • 3+ years administration of cloud infrastructure and deployed applications in public clouds (GCP preferred, AWS, Azure) for enterprise SaaS/PaaS
  • 1+ years programming experience (Python, Node.js, or other languages)
  • 1+ years creating CI/CD processes or managing Kubernetes environments or creating Terraform IaC pipelines
  • Knowledge of cloud networking, cloud security, centralized logging and monitoring tools, and Linux/Windows administration
  • 1+ year experience with cloud security principles (DDoS prevention, vulnerability management, patching)
  • 1+ year exposure to AI-Ops / AI-powered coding and analysis tools

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
  • Parental & Family Support Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
  • Retirement Support Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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