At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
What will you contribute?
Reporting To: Sr. Manager, Site Reliability Engineering
Role Overview:
We are seeking a highly skilled and versatile Site Reliability Engineer (SRE) to join our cloud operations team. This role demands deep expertise across Azure & Az DevOps, GitHub Actions, Kubernetes, Terraform, and scripting, with a strong understanding of banking and digital application workflows. The ideal candidate will drive service reliability, security, and modernization across our cloud delivery platforms.
Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
Key Responsibilities:
Service Reliability
Ensure 99.99% uptime across all critical cloud services.
Strengthen disaster recovery (DR) posture to minimize service disruption.
Implement proactive incident prevention and rapid recovery strategies.
Enhance system resilience through automation and architectural improvements.
Security & Compliance
Maintain infrastructure compliance within defined risk thresholds.
Minimize vulnerabilities and enforce secure coding and deployment practices.
Strengthen Privileged Access Management (PAM) and support audit readiness (SOC, FBA, etc.).
Modernization & Automation
Reduce technical debt and contribute to modernization roadmaps.
Adopt and apply modern architectures and AI-driven automation.
Upskill continuously to stay aligned with evolving tech and customer needs.
DevOps & Cloud-Ops
Manage CI/CD pipelines using Azure DevOps and GitHub Actions.
Architect and maintain infrastructure using Terraform and Azure best practices.
Operate and optimize Kubernetes clusters and containerized workloads.
Drive build and release engineering excellence across environments.
AppOps & Workflow Optimization
Collaborate with application teams to ensure seamless deployment and monitoring.
Understand and optimize banking and digital application workflows.
Implement observability and telemetry solutions for business-critical apps.
Required Skills & Experience: 5+Yrs-8Yrs
Cloud Expertise: Azure Cloud Architecture, Expert Azure DevOps, GitHub Actions
Infrastructure as Code: Terraform, ARM templates
Containerization: Kubernetes, Helm, Docker
Configuration Management: Puppet, Ansible
Scripting: PowerShell, Bash, Python (strong acumen required)
OS Administration: Windows (Advanced), Linux (Basic/Intermediate)
Monitoring & Observability: Prometheus, NewRelic, Grafana, Azure Monitor, App Insights
Service Operations: Service Delivery Management, Incident Management, On-call AppOps, Application Uptime.
Security & Compliance: PAM, vulnerability management, audit support
Domain Knowledge: Banking workflows, digital application lifecycle
Soft Skills: Problem-solving, collaboration, communication, ownership mindset
Key Metrics & Deliverables:
Service Reliability
Uptime Target: 99.95%
MTTR: Continuous reduction
DR Risk Rating: Improved posture and readiness
Security
Infrastructure Compliance: ≥ 95%
Open Vulnerabilities: ≤ defined thresholds
PAM Coverage: 100% for critical systems
Audit Readiness: Full support for SOC, FBA, NACHA, RCSA etc.
Modernization
Technical Debt (TD) Reduction: Quantifiable improvements on published TD items.
Roadmap Execution: Active contribution to BU/product goals
Modern Skills Application: Demonstrated in delivery contexts
Preferred Qualifications:
Bachelor’s or master’s in computer science, Engineering, or related field
Certifications: Azure Solutions Architect, Kubernetes Administrator, Terraform Associate
Experience in regulated industries (e.g., banking, fintech)
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· Sustainability: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Top Skills
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally.
We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services.
Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry.
We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them.
Come join the future of Fintech, and make your world. OPEN.
