Senior Site Reliability Engineer

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

We’re thrilled to announce the opening of our new office in Mexico City as part of our continued global expansion. This new location not only supports our growing customer base but also opens up new opportunities for innovation and collaboration. Join us and help shape the culture, impact, and success of our Mexico team from day one!

This position will work hybrid, 3 days per week in our Mexico City - Reforma office.

Senior Site Reliability Engineer Summary:

Our growing technology company is seeking a Senior Site Reliability Engineer with deep expertise in Azure, AWS, and SaaS applications to join our Cloud Engineering team. In this role, you will play a key part in ensuring the availability, performance, and resilience of our critical production systems. You will drive automation of operations, lead incident triage and response, and design and implement monitoring, observability, and disaster recovery frameworks. You will also guide deployments, migrations, and infrastructure improvements across multi-cloud environments, bringing industry best practices and a proactive approach to reliability.

What You’ll Do:

• Serve as the primary point of contact for several critical production SaaS applications hosted in AWS and Azure, ensuring their availability, performance, and reliability.

• Configure, monitor, troubleshoot, and resolve complex cloud infrastructure and application issues across multiple environments.

• Ensure critical SLAs are met, including participation in an on-call rotation for weekends and emergencies.

• Develop and maintain automation solutions for monitoring, alert mitigation, telemetry, log analysis, and incident response.

• Apply observability best practices to proactively detect and mitigate issues using logging, metrics, tracing, and alerting tools.

• Partner with engineering, security, and product teams to drive reliability improvements and ensure services are built with SRE principles from the ground up.

• Lead and contribute to post-incident reviews, identifying root causes and implementing preventive actions.

What You’ll Need:

• 9+ years of relevant experience in Site Reliability Engineering, DevOps, or Cloud Administration.

• Strong background in integrating, upgrading, securing, and supporting software systems across heterogeneous environments.

• Proven hands-on experience as a Cloud Administrator with AWS and Azure, including microservices on Kubernetes, cloud concepts, and cloud security.

• Knowledge of redundancy, backup, and disaster recovery strategies in cloud environments.

• Hands-on expertise with monitoring and observability tools such as Datadog, AWS CloudWatch, and the ELK stack.

• Strong understanding of networking fundamentals, including firewalls, VLANs, NAT, NACLs, load balancing, VPN tunnels, DNS, DHCP, and packet filtering.

• Familiarity with security and compliance frameworks (e.g., FedRAMP, SOC 2, GDPR).

We’d Love to See:

• Scripting and programming experience: PowerShell, Python, C#, and markup languages such as XML, JSON, YAML.

• Infrastructure-as-code expertise with Terraform, AWS CloudFormation, and Azure DevOps pipelines.

• Hands-on experience with CI/CD automation (e.g., Jenkins pipeline creation, maintenance, and troubleshooting).

• Practical knowledge of configuration management and infrastructure automation (e.g., SaltStack).

• Familiarity with service discovery and distributed system coordination (e.g., Consul).

• Experience with on-call and alerting tools such as Jira Service Management or PagerDuty.

• Advanced troubleshooting skills using Kibana Discover and Datadog APM to analyze logs, interpret stack traces, and diagnose problematic services.

• Exposure to large-scale, geo-redundant architectures and a strong grasp of performance tuning and cost optimization in the cloud.

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with integrity and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• Nimble - We adapt quickly in a fast-changing environment

• Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.