Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
As a Site Reliability Engineer, you'll develop autonomous systems, improve CI/CD pipelines, mentor junior engineers, and ensure software reliability and security in a 24/7 environment.
Summary Generated by Built In
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Why Are We Hiring
Being a professional is hard. Not only do you need to be an expert in your field but you then need to worry about how you communicate, manage your time, store and share information, keep your data secure, make your tooling reliable, and a million other details. Filevine dreams of a day when all of these details are taken care of so that professionals can get back to focusing on what they love.
We are building our team because we recognize that to make good on that dream we need the help of amazingly talented people like you.
About the Team and Job
To achieve the dream of allowing professionals to focus on what they love Filevine products need key features. They need to be reliable, scalable, performant, cost effective, secure and they need to have a way to recover in the event of a disaster.
The Reliability team is responsible for thinking through these problems and engineering solutions to them. We hire excellent engineers who apply software engineering to these problems to create autonomous systems that take care of these details for us. We use the principle of continuous improvement to make each iteration of these autonomous systems better than the last.
The state of our autonomous systems are nascent with the foundational pieces either recently having been completed or currently under development.
As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment. During your successive years you will be given specific mission critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale.
Responsibilities
- Provide strong leadership, mentoring, and sound judgment as the Reliability Engineering lead on your team.
- Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products.
- Act as the authoritative voice of reliability across the full software development lifecycle (SDLC).
- Monitor, aggregate, dashboard, and alert on software/infrastructure events to ensure visibility and fast response.
- Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tools to streamline processes and reduce resolution time.
- Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture.
- Document processes, architecture, procedures, and best practices; research, adopt, or build reliable tools to boost engineer productivity.
- Collaborate within your team (or independently), mentor junior engineers, participate in 24/7 on-call rotation for production support and emergency response, and communicate clearly with technical and management stakeholders.
Qualifications
- 8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 4 years dedicated to Site Reliability Engineering (SRE).
- Demonstrated curiosity, self-motivation, continuous learning mindset, passion for improvement, and proactive enthusiasm to enhance systems and processes daily without needing direction.
- Strong proficiency in Python, Bash, PowerShell, and other common SRE tooling and scripting technologies.
- Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations with minimal human intervention.
- Deep proficiency with Google Cloud Platform (GCP) and its core SRE services, including Compute Engine, Kubernetes Engine/GKE, Cloud Monitoring, Cloud Logging, and IAM. Experience with AWS is a strong plus (e.g., EC2, EKS, CloudWatch, S3).
- Proficiency in all core skills expected of an SRE II, including monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD pipeline enhancement, and reliability engineering best practices.
- Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., Google Cloud Professional certifications, AWS certifications); or substantial comparable direct work experience.
- Proven track record of independently driving reliability improvements, reducing toil through automation, and contributing to high-availability, scalable production systems in a fast-paced environment
Nice-to-Have
- M.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
- Experience developing, deploying, and maintaining internet scale applications
- Experience incorporating Artificial Intelligence or Machine Learning into internet scale applications
Company Perks
- Competitive compensation and benefits package
- Opportunity to learn from a dedicated leadership team
- Dynamic, rapidly growing company, focused on helping organizations thrive
- 100% remote work environment for engineers
- Hackathons for innovation
Compensation Information: $130,000 - $180,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Top Skills
Bash
Powershell
Python
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The Company
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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