Senior Site Reliability Engineer

About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics.  Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description: 

This role offers a challenging and rewarding opportunity to work on cutting-edge technologies and make a significant impact on the reliability and scalability of our systems.

Responsibilities:

• Design, build, and maintain highly scalable and reliable infrastructure using Infrastructure as Code (IaC) principles and Terraform. 
• Manage and optimize Kubernetes clusters, leveraging Helm for efficient application deployment and lifecycle management. 
• Administer and troubleshoot Linux-based systems, ensuring their performance, security, and availability. 
• Work extensively with GCP and AWS services, architecting and managing cloud-native solutions. 
• Implement robust observability practices, including monitoring, logging and alerting to proactively identify and resolve issues. 
• Develop and maintain automation tools using languages such as Python and Go to streamline operations and improve efficiency.
• Provide production support, responding to incidents and outages, and participating in a 24/7 on-call rotation.
• Troubleshoot complex networking issues and optimize network performance.
• Engage in communications across all areas of the organization.

Qualifications:

• Strong experience with IaC (Terraform preferred) and configuration management tools. 
• Deep understanding of Kubernetes and Helm. 
• Extensive experience with Linux administration and troubleshooting. 
• Hands-on experience with GCP and AWS services and cloud-native architectures.
• Experience in implementing observability solutions. 
• Solid understanding of networking concepts and protocols. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Ability to lead and work on projects. 
• Ability to multitask and adapt quickly to changing priorities. 
• Excellent communication and problem-solving skills. 
• Willingness to participate in a 24/7 on-call rotation.

Compensation:

• Competitive salary
• Bonus Plan
• Benefits and Perks vary based on location.

Benefits and Perks:

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.