Senior Site Reliability Engineer

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead site reliability engineering for cloud-native products and services. Improve availability, performance, security, monitoring, incident response, capacity planning, and change management while meeting service level objectives. Manage production and non-production environments, define error budgets, improve release processes, automate infrastructure, and manage Kubernetes workloads. Provide technical guidance, incident communications, risk assessment, stakeholder engagement, and coaching across engineering teams.
Summary Generated by Built In

Join us as a Site Reliability Engineer

  • In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
  • You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
  • This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
  • We're offering this role at vice president level
What you'll do

As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.

You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.

In addition to this, you’ll:

  • Proactively contribute new ideas and innovations to meet short term and longer-term goals
  • Continually balance and manage any potential risks
  • Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
  • Provide technical expertise and input to establish the risk tolerance of products and services
  • Communicate incident status updates clearly and frequently to other teams, customers and stakeholders
The skills you'll need

We’re looking for an experienced Senior SRE with a proactive approach to spotting problems, areas for improvement and performance bottlenecks. You’ll alos need experience of working with cloud-native microservices, including containerisation, management of Kubernetes workloads and API management.

We’re also looking for:

  • Experience of Azure, Infrastructure as Code and technologies such as PowerShell, JSON, Azure Bicep, ARM, and Azure DevOps
  • Experience with full stack observability using tools such as Grafana Stack, Log Analytics and AppInsights
  • Excellent knowledge of DevOps processes and principles
  • Knowledge of IT Service Management and automation of IT fulfilment processes through orchestration and ServiceNow
  • Strong communication skills with the ability to proactively engage with a wide range of stakeholders

Hours

45

Job Posting Closing Date:

07/10/2026

Skills Required

  • Experience as a Senior Site Reliability Engineer
  • Experience with cloud-native microservices
  • Experience with containerization
  • Experience managing Kubernetes workloads
  • Experience with API management
  • Experience with Azure
  • Experience with Infrastructure as Code
  • Experience with PowerShell, JSON, Azure Bicep, ARM, and Azure DevOps
  • Experience with full-stack observability tools such as Grafana Stack, Log Analytics, and Application Insights
  • Excellent knowledge of DevOps processes and principles
  • Knowledge of IT Service Management and automated IT fulfilment through orchestration and ServiceNow
  • Strong communication and stakeholder engagement skills

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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