Do you like collaborating across teams to solve complex problems?
Do you enjoy solving large scale distributed systems problems?
Join the Mapping SRE team
The Mapping SRE team oversees and enhances availability, reliability, performance, and change management for Akamai's mapping system. This system routes trillions of daily client requests, managing tens of terabits per second of global content traffic. The team establishes KPIs, improves measurements, monitoring tools, alerts, and resolves intricate production issues effectively.
Partner with the best
A Site Reliability Engineer collaborates with teams to enhance Akamai's Mapping Service performance, availability, and reliability through monitoring and analysis. Key responsibilities include defining KPIs, improving alert systems, refining operational responses, and examining intricate performance concerns.
As a Senior Site Reliability Engineer, you will be responsible for:
- Monitoring, investigating, and analyzing performance and availability while designing, managing, and tracking product-specific metrics and goals effectively and efficiently.
- Solving problems and avoid recurrence by developing tools / prototypes to proactively monitor service performance and availability
- Working closely with product engineers to advocate reliable and scalable system design for support, resilience and reliability
- Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and recommend improvements
- Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers
Do what you love
To be successful in this role you will:
- Hold advanced expertise in Computer Science, Engineering, or a related field through formal education or equivalent professional experience.
- Demonstrate extensive experience in Site Reliability Engineering or a related role, showcasing expertise and practical knowledge in the field.
- Demonstrate exceptional ability to analyze complex data, translating findings into actionable insights that support strategic improvement initiatives.
- Demonstrate expertise with scripting or procedural languages such as Python, Perl, Shell, C/C++, Java, among others.
- Demonstrate expertise in SQL, analyze data trends to aid decision-making, resolve data integrity issues, and optimize systems effectively.
- Demonstrate expertise operating within a UNIX/Linux computing environment effectively.
- Utilize expertise in monitoring, alerting, and logging tools, including platforms like Grafana, to ensure system reliability.
- Demonstrate expertise in computer networking concepts, Unix/Linux internals, distributed systems, and system design without compromising technical depth or accuracy.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- Advanced expertise in Computer Science, Engineering, or related field (degree or equivalent experience).
- Extensive experience in Site Reliability Engineering or related role.
- Strong ability to analyze complex data and translate findings into actionable insights.
- Expertise with scripting/procedural languages such as Python, Perl, Shell, C/C++, Java.
- Expertise in SQL for data analysis and troubleshooting.
- Proficient operating within a UNIX/Linux environment.
- Experience with monitoring, alerting, and logging tools (e.g., Grafana).
- Deep knowledge of computer networking concepts, Unix/Linux internals, distributed systems, and system design.
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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