Do you enjoy collaborating with teams to solve complex challenges?
Does cutting edge technologies and tackling system problems interest you?
Join our critical SRE team
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute, CDN, and security products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams.
Collaborate with others to build the best solutions for customers
As a Senior Site Reliability Engineer, you will perform system analysis and troubleshooting, assess capacity of platform, and make improvement recommendations. Having identified improvements, you'll work with engineering and the SRE teams to implement new features and products. In this rewarding role you will help shape the direction of our products and services and how we deploy our network
As a Senior Site Reliability Engineer, you will be responsible for:
- Testing for inefficiencies and fragilities and write software or infrastructure fixes. You must be fluent in both software code and IaC
- Designing and work with Engineering or the SRE team to build automation or provide self-service tools
- Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and capacity of large-scale distributed systems.
- Designing, managing and tracking of Akamai's platform related KPIs to identify trends and changes to improve performance.
- Investigating proactively and analyzing platform performance to identify opportunities to maintain and enhance our advantage
- Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers.
- Working with cross-functional teams to gather customer requirements and influence how the business deploys and operates capacity.
Do what you love
To be successful in this role you will:
- Have relevant experience and knowledge in Computer Science or another quantitative discipline
- Demonstrate experience in developing solutions Python, bash, or other languages
- Demonstrate experience in internet protocols such as DNS, HTTP, TCP
- Have experience working with and analyzing complex systems in Linux, VM, and Kubernetes production environments
- Show excellent communication skills and articulate technical information in a clear and easy to understand manner
- Display excellent organization skills, managing priorities and multiple tasks
- Be a self-starter, proactively taking the initiative to solve problems and have a drive to improve results
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- Degree or relevant experience in Computer Science or another quantitative discipline
- Fluency in software development and Infrastructure as Code (IaC)
- Experience developing solutions using Python and Bash (or similar languages)
- Experience with internet protocols such as DNS, HTTP, and TCP
- Experience operating and analyzing complex systems in Linux, VM, and Kubernetes production environments
- Skills in data analysis, network diagnostics, and debugging tools for distributed systems
- Excellent written and verbal communication skills to articulate technical information clearly
- Strong organizational skills and ability to manage priorities and multiple tasks
- Proactive, self-starter mindset with drive to identify and implement improvements
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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