Senior Site Reliability Engineer NEX

Reliability Engineering

● Design, implement, and operate scalable, resilient, and highly available systems on Google Cloud Platform. 

● Improve service availability, latency, performance, scalability, and operational resilience. 

● Define, implement, and track service-level indicators, service-level objectives, and error budgets. 

● Perform capacity planning, performance analysis, and workload forecasting. 

● Design and validate disaster recovery, backup, failover, and service-restoration capabilities. 

● Implement and maintain secure cloud networking, IAM, workload identities, service accounts, and access-control practices. 

● Partner with cybersecurity and identity teams to ensure infrastructure and services follow organizational security standards. 

● Monitor cloud consumption and optimize resource utilization, performance, and cost efficiency. 

● Identify operational risks and recommend improvements to cloud architecture and service design.

Automation and Platform Engineering

● Build and maintain cloud infrastructure using Terraform or comparable infrastructure-as-code tools. 

● Automate repetitive operational activities and systematically identify, measure, and reduce manual toil. 

● Build reusable infrastructure modules, deployment patterns, and operational tooling. 

● Improve CI/CD pipelines to enable secure, repeatable, and reliable software delivery.

Observability and Incident Management 

● Develop actionable alerts that identify meaningful service degradation while reducing alert fatigue and unnecessary operational noise. 

● Create and maintain dashboards, runbooks, operational procedures, and troubleshooting documentation. 

● Participate in a sustainable on-call rotation supporting production systems. 

● Respond to production incidents, coordinate service restoration, and lead incident response when appropriate. 

● Facilitate blameless postmortems and identify corrective and preventive actions. 

● Use incident and operational data to improve system design, automation, monitoring, and response processes.

Collaboration and Service Ownership 

● Partner with software engineering, data engineering, security, and product teams to improve application reliability and production operations. 

● Promote shared responsibility for production reliability between application development and platform teams. 

● Establish and document reliability standards, operational practices, and reusable engineering patterns. 

● Provide technical guidance and coaching on SRE, cloud, Kubernetes, observability, and incident-management practices.

Required Knowledge, Skills, and Abilities 

● Three or more years of experience in Site Reliability Engineering, platform engineering, DevOps, cloud engineering, production software engineering, or a similar role. 

● Experience operating highly available systems in a 24/7 production environment. 

● Hands-on experience operating workloads on Google Cloud Platform or another major public cloud platform. 

● Strong experience managing compute, networking and data GCP services workloads 

● Strong experience with containerization and orchestration technologies, including Docker and Kubernetes. 

● Experience building and managing infrastructure with Terraform or a comparable infrastructure-as-code tool. 

● Proficiency in Python, Go, Java, or another comparable programming language.

● Experience implementing or operating CI/CD pipelines using GitHub Actions,Azure DevOps, Bitbucket Pipelines, or comparable tools. 

● Experience implementing observability using metrics, logs, traces, dashboards, and alerts. 

● Experience participating in on-call rotations, responding to incidents, and contributing to postmortems. 

● Understanding of SLIs, SLOs, error budgets, and other SRE principles. 

● Ability to troubleshoot complex issues across application, infrastructure, network, data, and cloud-service layers. 

● Ability to communicate effectively with engineering teams, business stakeholders, and operational personnel.

Minimum Qualifications 

● Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. 

● 3+ years of experience in Site Reliability Engineering, platform engineering, cloud engineering, or DevOps. 

● 3+ years of experience operating production workloads in GCP. 

● Ability to understand and communicate in English at a level sufficient to issue, receive, and respond to safety-related and operations-related instructions. 

Preferred Qualifications 

● Google Cloud and/or Kubernetes certifications. 

● Experience supporting data-intensive, streaming, analytics, or event-driven platforms. 

● Experience establishing production-readiness, incident-management, or reliability-review processes. 

● Experience working in the energy, oil and gas, industrial, IoT, field operations, or other operationally critical industries. 

● Experience supporting technology environments that integrate cloud platforms with remote sites, field equipment, industrial systems, or edge computing.