What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce.
Our mission is simple: help businesses build stronger relationships through seamless digital commerce.
At Sana Commerce, you’ll join a team that’s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact.
About the role
We’re looking for a Senior Site Reliability Engineer (SRE) to enhance the reliability, performance, and scalability of our global e-commerce platform.
You’ll play a critical role in building resilient systems, automating infrastructure, and driving observability across Azure and Kubernetes environments.
This is a hands-on engineering role where you’ll blend reliability strategy with real-world execution, keeping today’s systems healthy while shaping the ones we’ll depend on tomorrow.
Job DescriptionWhat you’ll do
- Lead incident response and postmortems, drive investigations, document learnings, and implement permanent fixes to prevent recurrence.
- Manage and optimize Azure Kubernetes environments, own cluster configurations, performance, cost control, and security best practices.
- Build observability systems, develop dashboards, alerts, and metrics using Dynatrace, Honeycomb, ElasticSearch, Grafana/Kibana, and Azure Monitor (KQL).
- Automate for resilience, write reliable scripts in PowerShell, Bash, Python, or C#, embedding logging, rollback, and version control.
- Implement Infrastructure-as-Code, design and maintain Terraform, Bicep, or ARM templates to standardize and automate deployments.
- Optimize system performance, identify bottlenecks through deep monitoring, dump analysis, and right-sizing of cloud resources.
- Collaborate across engineering teams, integrate reliability principles into CI/CD pipelines and the broader SDLC.
- Participate in on-call rotations, lead during critical incidents, ensuring lasting fixes and operational excellence.
What you’ll bring
- 5+ years in SRE, DevOps, or Cloud Infrastructure roles with experience in large-scale, distributed systems.
- Strong Azure and Kubernetes expertise (production-level).
- Proven ability in observability engineering using Dynatrace, Honeycomb, Elastic, Grafana/Kibana, or Azure Monitor.
- Skilled in PowerShell, Bash, Python, or C#, with an automation-first mindset.
- Proficient in Infrastructure-as-Code (Terraform, Bicep, ARM).
- Solid grasp of TCP/IP, networking fundamentals, and performance tuning.
- Strong communicator able to translate complex technical findings into clear, actionable insights.
- Certifications preferred:
- Microsoft Certified: Azure Administrator Associate
- Certified Kubernetes Administrator (CKA)
Why you’ll love working here
- Impact from day one – Join a scale-up where your ideas shape how global businesses operate online.
- Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
- Hybrid flexibility – Work from our Alexandria office 3 days per week and from home 2 days.
- Career growth – Expand your technical and leadership scope in a company built for long-term success.
Our values
At Sana Commerce, our values drive everything we do:
- Champions of Our League – We deliver lasting success, balancing quick wins and long-term value
- Supercharge Our Customers – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed.
- Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry.
- Bold Together – We dare to be bold because we have each other’s back.
Ready to build reliability that scales?
Apply now and help shape the foundation of our next-generation SaaS platform.
Additional Information#LI-Hybrid
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What We Do
At Sana Commerce, we specialize in delivering a comprehensive B2B e-commerce solution that seamlessly integrates with Microsoft Dynamics and SAP ERPs. Our mission is to empower manufacturers, distributors, and wholesalers with the tools they need to build and nurture long lasting customer relationships How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one. This eliminates the system silos, unnecessary complexities, and compromises caused by mainstream e-commerce solutions. Instead, our approach unlocks 3 key benefits that enable you to build lasting relationships with your customers: • Total customer convenience: Empower your customers with personalized self-service and complete transparency. • Reliability without compromise: Eliminate errors and delays for an experience your customers can always rely on. • Constant evolution: Quickly and easily adapt your business to meet and exceed your customers’ evolving expectations. Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.
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