Senior Site Reliability Engineer - IDX Intelligent Discovery Experiences

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday’s Intelligent Discovery Experiences (IDX) organization helps our customers deliver a unified Employee Experience to their workforces. We strive to simplify and extend Workday to each employee in a predictive and personalized way, streamlining their workday. We work diligently to reduce the time end users spend finding self-service activities, and to simplify their access to crucial information and actions, empowering them to focus on what matters most.
How? We build and improve Workday's home page for all desktop and mobile users, which is the default front door for all 65M+ employees of Workday customers. We power Workday’s search experience, intelligently surfacing relevant content and insights. And we build Workday’s Assistant chatbot, which uses AI to understand users’ requests, provide smart answers, and guide them to their next steps.
Behind each of those products we build, operate and maintain multiple services, based on JVM, Node.js/TypeScript and Flask/Python. We’re seeking an accomplished Product Reliability Engineer to help us take our services’ resiliency to the next level.

About the Role

We are looking for a Senior Product Reliability Engineer who will partner with service owners and engineering teams to help craft and build services that are resilient, highly performant and easy to scale:

• Use your tenacious problem solving skill to help teams tackle some of their trickiest scale and reliability issues.

• Define standards for architecting, building, operating and monitoring highly scalable and resilient services.

• Establish common SLIs and SLOs and work with service teams to ensure production services have reliability built-in.

We offer a hybrid working model and are committed to supporting work-life balance.

About You

You have developed your skills as a software engineer, by creating or enhancing multiple large scale JVM-based and Node.js-based web services, and supporting them in production. You have stories to tell about production issues and lessons learned. Your experiences have taught you how to address difficult problems and, more importantly, how to pro-actively construct solutions to prevent them.

Basic Qualifications

• 5+ years in a Software Reliability Engineering role, in cloud-scale web services with language skills like Java / Kotlin and Spring Boot

• Experience with service ownership, monitoring & alerting, incident response, and release management

Other Qualifications

• Excellent communication skills, with the ability to collaborate optimally across the organization

• Familiarity with CI/CD practices and tools: Gradle, Jenkins, Docker, Kubernetes

• Deep knowledge of resilience patterns such as circuit breakers, bulkheads, timeouts and rate limiting

• Experience with JVM and/or Node.js performance analysis

• Familiarity with top cloud platforms: AWS, Google Cloud Platform, Azure

• Experience developing cloud-scale web services preferred

Posting End Date: 12/20/24
The application deadline for this role is the same as the posting end date stated

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CO.Boulder

Primary Location Base Pay Range: $133,200 USD - $199,800 USD

Additional US Location(s) Base Pay Range: $126,500 USD - $223,600 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!