Job Title: Senior Site Reliability Engineer (DevOps)
Key Skills: AWS, Terraform, CI/CD, Datadog, Kubernetes, Docker, Python, Bash, Site Reliability Engineering
Experience: Senior level
Location: Costa Rica, Peru, Colombia, Bolivia
Work Mode: Remote
At Coforge, we are hiring a Senior Site Reliability Engineer (DevOps) with the following skill set.
Key Responsibilities
Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents.
Perform root cause analysis and implement permanent solutions to prevent recurring issues.
Build and manage AWS infrastructure using Terraform.
Design, implement, and maintain CI/CD pipelines.
Automate repetitive operational tasks and improve internal tooling.
Reduce technical debt through engineering improvements.
Improve deployment automation and operational workflows.
Build and maintain monitoring, dashboards, alerting, and observability using Datadog.
Partner with Software Engineering teams to improve operational readiness before production releases.
Participate in production deployments and change management activities.
Identify and remediate infrastructure-related vulnerabilities.
Develop and maintain operational documentation, standards, and runbooks.
Continuously identify opportunities to improve platform reliability, scalability, security, operational efficiency, and customer experience.
Required Skills & Qualifications
Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering.
Experience supporting enterprise SaaS applications in production environments.
Strong hands-on experience with AWS services, including EC2, VPC, IAM, RDS, ECS, and S3.
Experience managing Infrastructure as Code (IaC) using Terraform.
Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools.
Strong experience with Datadog or similar observability platforms.
Experience with Docker and Kubernetes.
Scripting skills in Python and/or Bash.
Experience participating in production on-call rotations.
Strong troubleshooting and root cause analysis skills.
Excellent English communication skills.
Preferred Skills
Experience working in high-growth B2B SaaS companies.
Experience implementing SRE best practices, including SLIs, SLOs, and error budgets.
Experience building automation and internal tooling to eliminate operational toil.
Experience driving operational excellence initiatives.
Experience supporting multi-region AWS environments.
AWS cost optimization (FinOps) experience.
Posted On: 06-11-2026
Coforge is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Skills Required
- Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering
- Experience supporting enterprise SaaS applications in production environments
- Strong hands-on experience with AWS, including EC2, VPC, IAM, RDS, ECS, and S3
- Experience managing Infrastructure as Code using Terraform
- Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools
- Strong experience with Datadog or similar observability platforms
- Experience with Docker and Kubernetes
- Scripting skills in Python and/or Bash
- Experience participating in production on-call rotations
- Strong troubleshooting and root cause analysis skills
- Excellent English communication skills
- Experience working in high-growth B2B SaaS companies
- Experience implementing SRE best practices, including SLIs, SLOs, and error budgets
- Experience building automation and internal tooling to eliminate operational toil
- Experience driving operational excellence initiatives
- Experience supporting multi-region AWS environments
- AWS cost optimization or FinOps experience
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
