About the Job
Red Hat is seeking a Senior Site Reliability Engineer to work remotely on the Pacific/West coast of North America. In this role, you will develop, scale and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable and eliminating work through automation.
On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.
At Red Hat, our commitment to open source innovation extends beyond our products - it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast-moving technological landscape – and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges.
What You'll Do
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
What You'll Bring
Bachelor's degree in Computer Science or related technical field, or equivalent experience
5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
2+ years of experience programming with at least one object-oriented language; Golang, Java or Python preferred
2+ years of experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
The Following Are Considered a Plus
1+ year(s) of experience with Kubernetes is a plus
1+ year(s) of experience with docker-based containers is a plus
#LI-EK1
The salary range for this position is $142,370.00 - $234,770.00. Actual offer will be based on your qualifications.Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
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What We Do
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Why Work With Us
Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.
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