About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
Overview
A Salesforce Commerce Cloud Developer/Lead acts as the senior strategist and technical expert responsible for developing, scaling, and leading the Salesforce Commerce Cloud competency center. They define best practices (SFRA, PWAkit), lead pre-sales solutions, manage team performance, and ensure high-quality delivery, profitability, and client satisfaction.
Key Responsibilities
- Practice Leadership & Strategy: Define the vision, roadmap, and growth strategy for the SFCC practice. Own the practice P&L, including utilization, margins, and revenue growth.
- Technical Authority: Serve as the subject matter expert (SME) on SFCC B2C Commerce (SFRA, SiteGenesis, Composable Architecture). Oversee technical design, complex implementations, and integrations.
- Pre-Sales & Account Management: Support sales by creating proposals, estimations, and leading RFPs. Act as a senior client-facing leader for project, delivery reviews, and strategic discussions.
- Delivery Excellence: Establish delivery governance, quality standards, and CI/CD best practices. Ensure performance, security, and scalability standards are met.
Required Skills and Qualifications
- Experience: 8+ years of total IT experience, with significant leadership experience in SFCC.
- Technical Skills: Deep expertise in SFCC B2C Commerce (SFRA, PWA Kit), JavaScript, pipelines, controllers, REST/SOAP APIs, and platform integration patterns.
- Soft Skills: Excellent communication, stakeholder management, and strategic mindset.
- Certifications: Advanced certifications are preferred.
Typical Role Outcomes
- Increased team efficiency and adoption of agile methodologies.
- Expansion of client accounts through expert solutioning.
- Development of reusable assets, accelerators, and frameworks for faster implementation.
Top Skills
What We Do
Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.
Digital Experience | Data & Analytics | Engineering & Applications
