Senior Settlement Analyst

Job Summary

The Settlement Operations Specialist will serve as a subject matter expert on Alberta settlement transactions, ensuring compliance with Alberta Utilities Commission (AUC) Rules 021 and 004. This role involves maintaining up-to-date knowledge of settlement activities, providing training, and supporting both internal and external clients. The specialist will perform settlement functions, reconciliations, and monitor market transactions, while also identifying opportunities for process improvements and troubleshooting system issues.

About the Role

WHAT YOUR RESPONSIBILITIES WILL BE:

• Provide guidance and act as subject matter expert on Alberta settlement transactions as outlined in the Alberta Utilities Commission (AUC) Rules 021: Settlement System Code and Rule 004: Alberta Tariff Billing Code.
• Maintain a current knowledge of settlement activities for the purposes of interpreting and applying contractual obligations as they apply to financial payments and penalties and maintain an awareness of industry developments in settlement technologies and practices.
• Provide training on settlement operations to team members and external clients.
• Assist project team with onboarding procedures for new Retailer and Self Retail clients.
• Perform settlement functions across a suite of multi-jurisdictional clients. Using checks and validations to ensure all settlement and billing outputs are generated as expected.
• Perform reconciliations to ensure all settlement and billing transactions have been invoiced as expected.
• Monitor market transactions for successful file load. Complete root cause analysis for transaction failures.
• Review transactional discrepancies and problem solve complex and unexpected issues.
• Reporting and troubleshooting system issues, working with team to test and implement fixes.
• Identify opportunities for process enhancements, coordinating, documenting, and assisting with the implementation of changes.
• Review settlement processes and supply evidence to external auditors.
• Evaluate and respond to internal and external client requests.
• Other duties as required.

Qualifications

Experience: Minimum of 5 years’ experience as a Settlement Analyst within the Alberta Electricity Market.

Required Skills

• Data Analysis Expertise: Proven experience in quantitative analysis and working with complex data sets.
• Adaptive Learner: Quick learning ability and adaptability to thrive in dynamic environments.
• Technical Proficiency: Strong technical aptitude with hands-on experience in MS Excel, MS Access, and SQL.
• Analytical Prowess: Demonstrated analytical skills with an unwavering attention to detail.
• Strategic Mindset: Strategic thinker capable of conducting thorough analysis, research, and developing actionable strategies for problem resolution and process improvement.
• Independent Operator: Self-motivated with the ability to set priorities, work autonomously, and achieve objectives without direct supervision.
• Communication Excellence: Strong interpersonal skills and professional communication abilities.
• Positive Attitude: A proactive and optimistic approach with a ‘can do’ attitude.
• Customer Service Champion: Outstanding customer service skills, ensuring client satisfaction and service excellence.

Preferred Skills

• Educational Foundation: A university degree or diploma in a relevant field, providing a solid academic base for advanced analytical work.
• Sector Experience: Direct experience in the de-regulated retail energy or utilities sector, offering a nuanced understanding of industry-specific challenges and opportunities.

Pay range

Salary: 75-85K based on experience.

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to grow through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

About Cognera

Cognera offers proven, cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing, business intelligence, and information solutions help Competitive Energy Retailers and Utilities manage complex data. Cognera will help you improve customer relationships and make you Smart Grid ready quickly, without the large upfront financial investment.