Senior Services Solutions Architect – AI, Advanced Services

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
146K-219K Annually
Senior level
Software
The Role
Lead Advanced Services capabilities for enterprise AI data platforms and production AI. Architect data preparation, retrieval, embeddings, vector, knowledge, and model-integration solutions; guide customers through discovery, prototypes, pilots, and production deployments. Address evaluation, observability, governance, resiliency, lifecycle management, and operational readiness. Partner with pre-sales, engineering, delivery teams, customers, and partners to validate AI approaches, influence product direction, and convert successful innovations into scalable services.
Summary Generated by Built In

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE
Everpure is looking for a Senior Services Solution Architect to lead the development of Advanced Services capabilities across AI data platforms and production AI, helping customers turn enterprise data and AI use cases into validated, production-ready solutions.

This is a senior, innovation-focused Professional Services role responsible for identifying customer and market opportunities, shaping technical approaches, validating them through customer engagements and pilots, and maturing successful concepts into scalable, repeatable services and capabilities.

You will act as a senior Advanced Services technical authority for AI, working closely with our AI pre-sales teams, Product Engineering, partners, and delivery organizations. You will combine strong AI and data architecture expertise with hands-on experimentation to help customers progress from use-case definition and prototype through data preparation, model and retrieval evaluation, integration, and production.

The role sits at the intersection of AI, enterprise data and customer execution. It is not a generic AI application-development role, nor an infrastructure-only role. The focus is applying AI to real customer problems, proving what works, and establishing the data, architecture and operational foundations required to run it successfully in production.
What You'll Do

  • Shape AI Services Strategy: Help define the Advanced Services strategy and capabilities for AI, identifying customer needs, emerging use cases, technology trends, and opportunities to accelerate adoption.
  • Validate AI Requirements: Work with strategic customers to understand AI use cases and translate them into the data, platform and services requirements necessary to move from concept to production.
  • Architect AI Data Solutions: Design architectures spanning enterprise data, preparation and transformation, retrieval, embeddings, vectorization, knowledge architectures, model integration, and AI consumption.
  • Drive DataStream Services: Develop discovery methodologies, corpus assessment, deployment patterns, reference architectures, sizing, retrieval optimization and production-readiness approaches around DataStream and associated AI data pipelines.
  • Lead Pilot-Led Innovation: Work in an FDE-style model with customers through discovery, prototype, MVP and pilot phases, iterating rapidly and turning successful approaches into scalable delivery capability.
  • Productionize AI Solutions: Help customers move from experimentation into production, addressing model and retrieval quality, performance, observability, governance, resiliency, operational readiness, and lifecycle requirements.
  • Bridge Pre-Sales and Delivery: Partner closely with AI FSAs, AI specialists, Product Engineering, partners, and delivery teams to transition emerging AI opportunities into executable customer engagements.
  • Influence Product and Services Direction: Capture learning from real customer deployments and create feedback loops into Product Engineering and the wider organization to improve products, architectures, and future services.
  • Accelerate Services Growth: Influence pipeline and strategic opportunities by translating complex customer requirements into credible architectures, pilots, and repeatable engagement models.

What You Bring


  • AI Expertise: Proven experience designing, prototyping, and deploying enterprise AI/ML or GenAI solutions, with the ability to operate beyond proof-of-concept environments.
  • AI & Data Architecture: Strong experience across data preparation, ingestion, transformation, retrieval pipelines, embeddings, vectorization, and modern enterprise data architectures.
  • GenAI and Retrieval Expertise: Practical experience with RAG, knowledge graphs, vector databases, chunking strategies, retrieval optimization, model integration, and evaluation methodologies.
  • Model & Retrieval Understanding: Strong understanding of how model selection, inference, embeddings, retrieval and evaluation affect the design of enterprise AI data platforms. You do not need to be a model developer or data scientist.
  • Production AI Experience: Understanding of MLOps/LLMOps, observability, deployment automation, model and data lifecycle management, performance tuning, reliability, and operationalization.
  • Modern AI Platform Awareness: Strong understanding of the infrastructure and platforms supporting modern AI environments, including cloud, Kubernetes, GPU-enabled architectures, storage, and networking. Deep infrastructure engineering expertise is not required.
  • Hands-On Technical Credibility: Ability to move comfortably between architecture and implementation, prototype solutions, diagnose technical challenges, and make sound trade-offs when an initial approach does not work.
  • Professional Services Experience: Experience working directly with enterprise customers, rapidly characterizing ambiguous requirements, defining practical delivery paths, and progressing engagements from discovery through pilot and production.
  • Cross-Functional Technical Leadership: Ability to establish credibility with senior technical stakeholders and bring together Product, Engineering, Sales, Services, partners, and customers around a common technical direction.

#LI-ONSITE


Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:
$146,000—$219,000 USD

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • Proven experience designing, prototyping, and deploying enterprise AI/ML or generative AI solutions beyond proof-of-concept environments
  • Strong experience with data preparation, ingestion, transformation, retrieval pipelines, embeddings, vectorization, and modern enterprise data architectures
  • Practical experience with RAG, knowledge graphs, vector databases, chunking strategies, retrieval optimization, model integration, and evaluation methodologies
  • Strong understanding of model selection, inference, embeddings, retrieval, evaluation, and enterprise AI data platform design
  • Understanding of MLOps/LLMOps, observability, deployment automation, model and data lifecycle management, performance tuning, reliability, and operationalization
  • Strong understanding of cloud, Kubernetes, GPU-enabled architectures, storage, and networking supporting modern AI environments
  • Ability to move between architecture and implementation, prototype solutions, diagnose technical challenges, and make technical trade-offs
  • Professional Services experience working directly with enterprise customers and progressing engagements from discovery through pilot and production
  • Ability to establish credibility with senior technical stakeholders and lead cross-functional technical direction across Product, Engineering, Sales, Services, partners, and customers

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility — Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives — Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength — Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

Everpure Insights

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The Company
HQ: Santa Clara, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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