Senior Services & Closeout Project Manager

Stafford, United Kingdom

As a Senior Services & Closeout Project Manager, you will lead the execution of complex service contracts and critical project closeout activities across our Grid Solutions business.

You will take end-to-end accountability for project delivery, financial performance, contractual obligations, risk management and customer relationships. Working with a high degree of autonomy, you will lead cross-functional teams, resolve complex commercial and operational challenges, and ensure projects are delivered safely, efficiently and in line with business objectives.

The role will also play an important part in strengthening our Services organisation, supporting Long-Term Service Agreements (LTSAs), driving operational excellence and ensuring lessons learned from project execution are embedded into future opportunities.

• Project Leadership: Lead complex service contracts and critical project closeout activities, establishing clear project strategies, priorities and objectives aligned with business and customer requirements.

• Safety and Quality: Maintain a strong focus on Environment, Health and Safety (EHS) and quality throughout project execution, taking appropriate action where safety or significant quality risks are identified.

• Cross-Functional Leadership: Lead and coordinate multi-disciplinary teams across Engineering, Procurement, Finance, EHS, Quality, Commercial and other functions. Influence stakeholders across the organisation and promote accountability for project commitments.

• Team Development: Support and mentor project management colleagues, sharing expertise and contributing to the development of strong project management capability across the organisation.

• Contract and Budget Review: Work closely with the GSI and wider project teams to ensure a thorough understanding of contractual requirements, technical scope and the project budget.

• Review the original project opening budget (Budget 0) to identify risks, opportunities and areas requiring early management attention.

• Financial Management: Maintain end-to-end accountability for the financial performance of assigned projects, including revenue, margin, cash flow and cost management.

• Manage revenue recognition in accordance with company policies and actual project progress. Ensure invoicing is accurate and timely and work closely with Finance to maintain reliable quarterly forecasts.

• Commercial and Contractual Management: Maintain a strong understanding of contractual obligations, including both technical and commercial requirements. Manage variations, contract settlements and claims proactively to protect the company's commercial position.

• Customer and Stakeholder Management: Act as a key interface with customers, suppliers and internal stakeholders. Build trusted relationships, manage expectations and negotiate effectively to resolve complex issues while protecting long-term customer relationships.

• Risk and Opportunity Management: Identify, assess and manage project risks and opportunities throughout execution. Investigate project deviations, conduct root cause analysis and implement corrective and recovery actions to protect schedule, margin and contractual commitments.

• Project Closeout: Lead the structured closeout of projects, ensuring outstanding contractual, technical, commercial and financial matters are resolved and all required documentation and obligations are completed.

• Continuous Improvement: Capture and communicate lessons learned from project execution and closeout, ensuring learning is incorporated into future project delivery and service models.

• Tendering and Sales Support: Provide project execution expertise during the tendering process for future service opportunities, supporting delivery strategy, risk assessment, cost assumptions and commitment planning.

• ITO to OTR Handover: Lead and support effective handover between Inquiry-to-Order (ITO) and Order-to-Remittance (OTR), ensuring contractual commitments, risks, assumptions, scope and financial information are clearly understood by the execution team.

• Significant project management experience within Services, Power, Grid, Energy, EPC, infrastructure or another complex engineering environment.

• Demonstrated experience leading complex projects or contracts with significant commercial, operational and customer-facing responsibilities.

• Strong financial and commercial acumen, including experience managing project P&L, forecasts, cash flow, margin, invoicing and contractual variations.

• Experience leading and influencing cross-functional teams, including stakeholders outside of direct reporting lines.

• Strong contract management capability, with experience identifying contractual risks and managing variations, claims or commercial negotiations.

• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.

• Bachelor's degree in Engineering, Business, Project Management or a related discipline, or equivalent relevant experience.

• Fluent English with strong written and verbal communication skills and the confidence to engage effectively with senior internal and external stakeholders.

• Experience managing service contracts or Long-Term Service Agreements (LTSAs).

• Knowledge of power transmission, substations, Grid Solutions or comparable high-voltage infrastructure.

• Experience with brownfield sites, project completion or complex project closeout activities.

• Experience managing international projects and geographically dispersed, multicultural teams.

• Professional project management certification such as PMP, PRINCE2 or equivalent.

• Strong negotiation, stakeholder management and conflict-resolution skills.

• Proactive and commercially minded, with the ability to manage multiple priorities and operate effectively with a high degree of autonomy.

• Strong commitment to safety, quality, integrity and continuous improvement.