Role: Senior Service Now & Low-Code / No-Code Engineer
Location: Kharadi, Pune (Hybrid)
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
We are seeking a highly skilled Senior Service NOW & Low-Code / No-Code Engineer to design, build, and scale enterprise-grade digital applications using Service NOW, Microsoft Power Platform (Power Apps, Power Automate) and Mendix capabilities
This role will drive rapid application development, workflow automation, and platform innovation, enabling business transformation through scalable, secure, and compliant low-code solutions.
What will you be doing?
Application Development & Delivery
- Design and develop enterprise applications using Service NOW, Power Apps (and Mendix Studio Pro
- Build scalable workflows, microflows, and integrations aligned to business requirements
- Deliver end-to-end solutions including UI/UX, data models, and business logic
Platform Engineering & Architecture
- Define and implement low-code architecture standards, best practices, and reusable components
- Drive solution design for simple (Service NOW & Power Apps) and complex (Mendix) use cases
- Ensure scalability, performance, and maintainability of applications
Integration & Data Management
- Integrate applications with enterprise systems (SAP, ServiceNow, APIs, Azure services) and enable cross-platform workflow orchestration
- Build secure data integrations using connectors, REST APIs, and middleware
- Develop and configure ServiceNow-based workflows, forms, and integrations to support ITSM and enterprise process automation use cases
- Enable data governance, security, and compliance within applications.
Governance & Compliance
- Ensure adherence to enterprise governance, security, and compliance standards
- Implement audit trails, role-based access, and data controls
- Collaborate with security and risk teams on platform governance
Collaboration & Stakeholder Engagement
- Work closely with business stakeholders to translate requirements into low-code solutions
- Partner with architects, product owners, and delivery teams
- Mentor junior developers and support citizen developer enablement
Continuous Improvement & Innovation
- Drive adoption of low-code platforms and best practices across the organization
- Evaluate new platform capabilities (AI features, automation, accelerators)
- Contribute to platform roadmap and innovation initiatives.
What will you need to be successful?
- Education: Bachelor´s degree or equivalent experience in Computer Science or related subject preferred.
- Licenses/ Certifications: Preferred Certifications in Power Platform and /Or Mendix.
- Experience with Appian / ServiceNow workflows, Service Catalog, ITSM modules, or enterprise workflow automation.
- This role will be based in Pune and will be working from office in Hybrid mode. UK Shift Timing (12:30 PM – 9:30PM IST) Monday to Friday.
- Experience: 8–10 years of experience in application development (with strong focus on low-code platforms)
- Hands-on expertise in:
- Working knowledge of ServiceNow development, including workflow configuration, catalog items, forms, and integration capabilities
- Microsoft Power Apps, Power Automate
- Mendix (Studio Pro, Microflows, Domain Models, Integrations)
- Hands on Experience to AI-driven Vibe Coding Development techniques
- Experience with REST APIs, integrations, and middleware platforms
- Strong understanding of Azure services (preferred).
- Platform & Architecture: Experience designing enterprise-scale low-code solutions.
- Strong knowledge of application architecture, security, and governance
- Familiarity with SOX / compliance-driven workflows (preferred).
- Development Practices: Understanding of Agile / Scrum delivery models.
- Experience with DevOps, CI/CD, version control.
- Strong communication and stakeholder management skills, Ability to translate business requirements into technical solutions. Leadership mindset with mentoring capabilities.
You. Unlimited.
We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
Other reasons why you will love it here!
- Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
- Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
- Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave.
- Flexibility: Hybrid Work Model (For most professional roles)
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
#L1 - YS1
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.
Skills Required
- 8-10 years of experience in application development with focus on low-code platforms
- Hands-on ServiceNow development (workflow configuration, catalog items, forms, integrations, ITSM modules)
- Microsoft Power Apps and Power Automate development experience
- Mendix Studio Pro experience including microflows, domain models, and integrations
- Experience with REST APIs, connectors, and middleware platforms for integrations
- Experience integrating applications with enterprise systems (SAP, ServiceNow, Azure services)
- Experience with Appian or ServiceNow workflows, Service Catalog, and enterprise workflow automation
- Experience designing enterprise-scale low-code architecture, reusable components, and governance
- Experience with DevOps practices, CI/CD pipelines, and version control
- Understanding of Agile/Scrum delivery models
- Strong communication, stakeholder management, mentoring and leadership skills
- Hands-on experience with AI-driven Vibe Coding development techniques
- Familiarity with SOX / compliance-driven workflows
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- Preferred certifications in Power Platform and/or Mendix
- Based in Pune and ability to work hybrid from office on UK Shift timing (12:30 PM - 9:30 PM IST)
Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
