Experience: 6–12 Years
Location: Bangalore
Employment Type: Full Time
Work Mode: Hybrid (3 days office / 2 days WFH)
Role Summary
We are looking for a Senior ServiceNow Developer with strong hands-on experience in building, customizing, and integrating solutions on the ServiceNow platform. The role requires deep technical expertise, end-to-end ownership of development, and the ability to work closely with architects and business stakeholders in an Agile environment.
What you'll be doing:
- Design, develop, and enhance ServiceNow solutions across ITSM and other modules (SPM, ITOM, custom apps).
- Build custom functionality using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, Workflows.
- Exposure to ServiceNow AI features (Virtual Agent, Predictive Intelligence, Now Assist)
- Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server.
- Ensure high-quality, scalable, secure, and performant implementations.
- Conduct code reviews, reduce technical debt, and follow ServiceNow best practices.
- Troubleshoot production issues and support root-cause analysis.
- Mentor junior developers and contribute to team knowledge sharing.
- Experience and involvement in ServiceNow upgrade activities
What we're looking for:
- 5+ years of hands-on ServiceNow development experience.
- Strong JavaScript skills (server-side & client-side scripting).
- Solid experience with ITSM processes (Incident, Problem, Change, Request).
- Hands-on experience with Flow Designer, IntegrationHub, REST APIs.
- Good understanding of ServiceNow architecture, data model, security, and performance tuning.
- Experience working in Agile/Scrum teams.
Certifications
- Mandatory: ServiceNow CSA, ServiceNow CAD
- Preferred: CIS (ITSM/SPM), ITIL 4
Nice to Have
- Experience with CMDB/CSDM, Discovery, Domain Separation
- Enterprise or large-scale implementation experience
Soft Skills
- Strong problem-solving and analytical abilities
- Excellent communication and stakeholder management skills
- Ability to lead by influence and mentor others
- Comfortable working independently on complex initiatives
- Quality-driven mindset with strong ownership
About Arrow Electronics:
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
Skills Required
- 5+ years hands-on ServiceNow development experience
- Strong JavaScript skills (server-side & client-side scripting)
- Solid experience with ITSM processes (Incident, Problem, Change, Request)
- Hands-on experience with Flow Designer, IntegrationHub, REST APIs
- Develop and maintain integrations using REST/SOAP APIs and MID Server
- Good understanding of ServiceNow architecture, data model, security, and performance tuning
- Experience working in Agile/Scrum teams
- Experience and involvement in ServiceNow upgrade activities
- ServiceNow CSA certification
- ServiceNow CAD certification
- Exposure to ServiceNow AI features (Virtual Agent, Predictive Intelligence, Now Assist)
- CIS (ITSM/SPM) certification
- ITIL 4 certification
- Experience with CMDB/CSDM, Discovery, Domain Separation
- Enterprise or large-scale implementation experience
- Strong problem-solving, communication, stakeholder management, mentoring and ownership skills
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Healthcare Strength — Healthcare offerings are positioned as robust, with multiple medical plan options and access to telemedicine, EAP, and wellbeing programs. Income-banded premium support is described as helping keep the base plan more affordable for lower earners.
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Leave & Time Off Breadth — Time-off programs include unlimited PTO for U.S. salaried employees alongside accrual-based vacation and sick programs for hourly staff. Paid parental leave is described as available with a defined fully paid period for new parents.
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Parental & Family Support — Family-focused supports include subsidized back-up childcare and eldercare days and dependent-care spending options. These offerings add practical value beyond base pay, particularly for caregivers.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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