As a member of the IS team, you will collaborate with cross-functional stakeholders to design and deliver scalable solutions, oversee a team of analysts and developers, and ensure the platform aligns with evolving business needs. You will also be responsible for maintaining platform integrity, optimizing performance, and identifying opportunities for automation and innovation. Responsibilities
- Lead technical design sessions and develop solution documentation for assigned ServiceNow applications.
- Configure and enhance core and custom applications, workflows, and integrations.
- Identify opportunities for improvement, such as automation, AI solutions or integrations.
- Manage platform upgrades, including impact assessments and remediation planning.
- Perform day-to-day administration and assess and resolve production support issues.
- Provide guidance and mentorship to ServiceNow support team members on an ongoing basis.
- Support and develop modules including ITSM (Incident, Request, Problem, Asset, CMDB, Knowledge), ITBM (Idea, Demand, Project, Resource, Finance), ITAM and ITOM.
- Create and manage Business Rules, UI Policies, Client Scripts, Notifications, UI Pages, Macros, APIs and ACLs.
- Follow best practices for release management, source control, and development lifecycle.
- Bachelor’s degree in computer science or equivalent
- 5+ years ITSM (Incident, Request, Problem, Asset, CMDB, Knowledge), ITBM (Idea, Demand, Project, Resource, Finance), ITAM and ITOM.
- Strong experience with JavaScript, XML, HTML, REST/SOAP APIs, and SaaS environments.
- Expertise in workflow design, form customization, and scripting within ServiceNow.
- Experience with SDLC, Agile methodologies, Security and DevOps practices.
- Familiarity with tools like VSTS/Azure DevOps for version control and CI/CD.
- Proficiency English is required
Compensation & Benefits:
The following information is provided in good faith as a general description of the salary range and benefits for the position posted. The actual compensation offered to the successful candidate is dependent upon experience, skills, education, work location, internal pay equity, and other objective job-related factors.
Salary Range estimated for the ServiceNow Developer is $105,000 to $135,000 USD.
Driscoll’s is committed to a culture of care and offers an attractive benefits package that includes comprehensive medical, dental, and vision coverage, life insurance, and disability coverage for positions working more than 30 hours per week. Other benefits include: 401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, paid personal and family care leave, and a free Employee Assistance Program (EAP). More detailed information regarding the benefits package will be shared during the application process.
Skills Required
- Bachelor's degree in computer science or equivalent
- 5+ years ITSM experience
- Strong experience with JavaScript, XML, HTML, REST/SOAP APIs, SaaS environments
- Expertise in workflow design and scripting within ServiceNow
- Experience with SDLC, Agile methodologies, Security and DevOps practices
- Familiarity with tools like VSTS/Azure DevOps
Driscoll'S Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Driscoll'S and has not been reviewed or approved by Driscoll'S.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, alongside wellness resources and an Employee Assistance Program. Company materials emphasize easy access and breadth as part of a formal Total Rewards program.
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Retirement Support — A 401(k) with employer match and participation in profit sharing are offered to support long‑term savings. These components complement base pay as part of the overall package.
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Leave & Time Off Breadth — Paid vacation, sick time, and personal/family care leave are provided, with parental leave and volunteer time off also referenced. The mix indicates a well‑rounded time‑off framework.
Driscoll'S Insights
What We Do
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing great tasting berries. Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – that means no GMOs. A dedicated team of agronomists, breeders, sensory analysts, plant pathologists and entomologists help grow baby seedlings that are then grown on family farms. Our independent berry growers then work with Mother Nature, using experience and know-how to get the very best out of each strawberry, blueberry, blackberry and raspberry plant. Driscoll’s is serious about yummy berries! Driscoll’s is the trusted brand for Only the Finest Berries ™.
