We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
Senior ServiceNow Developer (Senior Software Developer)The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$112,185.00 - $179,496.00Scheduled Weekly Hours:
40- Independently design, develop, and enhance moderately to complex ServiceNow applications based on detailed functional and technical specifications. Perform coding, testing, debugging, documentation, maintenance, and ongoing support activities across the application lifecycle.
- Develop, implement, maintain, and resolve application and system issues using established SchoolsFirst FCU and credit union development standards, with minimal supervision.
- Build new ServiceNow application components to meet user and business requirements, leveraging platform capabilities and best practices.
- Configure and customize ServiceNow applications using tables, profiles, and vendor‑supplied tools to implement approved enhancements and changes.
- Adhere to general and credit union specific coding standards, SDLC practices, and SchoolsFirst FCU’s Agile methodology.
- Create and maintain clear technical and functional documentation for new solutions and enhancements to existing applications.
- Test and debug new and existing application software, including solutions developed by other team members, to ensure accuracy, integrity, interoperability, performance, and completeness.
- Demonstrate the ability to quickly learn, adapt, and become proficient in new technologies, tools, and development standards. Stay current on emerging technologies and ServiceNow platform advancements through research, training, and collaboration with peers and industry professionals.
- Provide ongoing system support, troubleshooting, and maintenance as required to ensure platform stability and reliability.
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
- Bachelor’s degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience required
- 5-7 years progressive experience in a software related field required
- 3–5 years of hands-on ServiceNow development experience required
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required.
- ServiceNow implementation experience preferred.
- Strong, demonstrable experience with one or more ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), Financial Services Operations (FSO), or Service Portal / Employee Center.
- Advanced JavaScript development skills using Glide APIs.
- Experience building and customizing Service Portal widgets using AngularJS, HTML, and CSS.
- Experience with Automated Test Framework (ATF).
- Experience with Now Assist / Generative AI features, Virtual Agent, or AI‑driven workflows preferred.
- Working knowledge of ITIL fundamentals and service management concepts.
- Understanding of CMDB fundamentals, including configuration items, relationships, and data quality principles.
- Strong analytical, problem solving, and troubleshooting skills.
- Ability to work effectively in a collaborative, Agile team environment.
- Strong written and verbal communication skills, with the ability to document and explain technical solutions clearly.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Math, Physics or related field or equivalent experience
- 5-7 years progressive experience in a software related field
- 3-5 years hands-on ServiceNow development experience
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
- Strong demonstrable experience with one or more ServiceNow modules (ITSM, ITOM, ITAM, SPM, FSO, Service Portal/Employee Center)
- Advanced JavaScript development skills using Glide APIs
- Experience building and customizing Service Portal widgets using AngularJS, HTML, and CSS
- Experience with Automated Test Framework (ATF)
- Working knowledge of ITIL fundamentals and service management concepts
- Understanding of CMDB fundamentals, configuration items, relationships, and data quality principles
- ServiceNow implementation experience
- Experience with Now Assist / Generative AI features, Virtual Agent, or AI-driven workflows
SchoolsFirst FCU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SchoolsFirst FCU and has not been reviewed or approved by SchoolsFirst FCU.
-
Healthcare Strength — Employer-paid medical, dental, and vision coverage for employees and families is prominently featured and stands out as a core element of total rewards. Additional protections like life and disability insurance reinforce confidence in the benefits package.
-
Retirement Support — A strong employer 401(k) match with clear vesting, combined with financial wellness resources, signals meaningful long-term support. Retirement offerings are positioned as a key differentiator within total compensation.
-
Leave & Time Off Breadth — Generous PTO from the start, paid holidays, and options like PTO cash-out plus special leave days broaden time-off flexibility. Time-away benefits are emphasized as an important component of overall value.
SchoolsFirst FCU Insights
What We Do
Since our founding in 1934, we have been singularly focused on one thing: providing World-Class Personal Service and financial security to California school employees and their families. This isn't just something we say — everything we do, every decision we make, is with an unwavering commitment to serving the best interests of Members. Although we offer products and services similar to other financial institutions, our structure and culture are vastly different. Banks are for profit, while credit unions are Member-owned financial cooperatives, meaning our excess earnings are returned to our Members in the form of lower rates on loans, higher rates on savings, low-to-no fees, and many complimentary services. We take to heart the "people helping people" philosophy, the principle on which credit unions were founded. We pledge ourselves to this idea through our steadfast dedication to Member service and actively supporting the communities we serve through events, donations, scholarships, and financial literacy programs. Today, we're the largest credit union serving school employees, and the largest in California with more than 1.5 million Members and more than $36 billion in assets. Our financial stability can be attributed to one thing: continually providing our Members with World-Class Personal Service to help them better their financial lives.
