QBrainX Inc

Senior servicenow consultant

Posted 6 Days Ago

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Coimbatore South, Coimbatore, Tamil Nadu, IND

In-Office

Senior level

Artificial Intelligence • Information Technology • Consulting • Automation

The Role

Lead design, develop, and configure ServiceNow ITSM modules, Service Portal components, and integrations (REST/SOAP). Automate workflows using Business Rules, Client Scripts, and Flow Designer, troubleshoot platform issues, and produce technical documentation while engaging with clients.

Summary Generated by Built In

Senior ServiceNow Consultant

Experience: 8+ Years

Key Responsibilities:

Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Request).
Build and customize Service Portal widgets and pages.
Create and support REST/SOAP integrations and API-based workflows.
Automate processes using Business Rules, Client Scripts, and Flow Designer.
Lead requirement discussions and prepare technical documentation.
Troubleshoot issues and support platform improvements.

RequirementsRequirements:

8+ years of hands-on experience in ServiceNow.
Strong knowledge of ITSM, Integrations, and Service Portal.
Proficient in JavaScript, Glide API, HTML, CSS, and AngularJS.
Experience with workflows, Catalog Items, and CMDB.
Good communication and client-handling skills.
ServiceNow certifications preferred.

Skills Required

8+ years of hands-on experience in ServiceNow
Strong knowledge of ITSM (Incident, Problem, Change, Request) and CMDB
Experience with Integrations (REST/SOAP) and API-based workflows
Proficient in JavaScript and Glide API
Proficient in HTML, CSS, and AngularJS
Experience building and customizing Service Portal widgets and pages
Experience with Workflows, Catalog Items, and Flow Designer
Good communication and client-handling skills
ServiceNow certifications

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The Company

200 Employees

Year Founded: 2018

What We Do

QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.