Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Lead - SEO Technical Writer an individual contributor who will support the company’s revenue marketing team by producing unique, accurate, highly engaging, and SEO-optimized content that will enhance the company’s branding and online presence.
Job Responsibilities:
- Conduct SEO and content audit to find areas of improvement
- Optimize existing web pages and content for SEO best practices
- Creating a content calendar that aligns with the company’s marketing objectives
- Writing SEO-optimized blogs, web pages, case studies, etc. for organic and paid campaigns
- Communicating the company’s message and embodying the company culture in all forms of media content
- Monitoring & reporting of SEO key performance indicators
Job Requirements:
- Demonstrable skill as a creative copywriter
- Proven experience in a writer/copywriter position
- Experience working as a writer in a B2B environment, preferably in Outsourcing/BPO
- Experience working with Content Management Systems (i.e., Wordpress, Magento, Shopify, etc.)
- Familiarity with on-page SEO best practices
- Experience using SEO tools (Google SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, Google Keyword Planner, Google Trends, etc.)
- Experience using CMS tools like Wordpress, Shopify, Magento, etc.
- Ability to understand analytics and create reports using SEO tools is a plus.
- Experience working with Hubspot or other marketing automation systems is a plus.
- Experience using AI tools is a plus.
- Experience conducting interview or data driven research for long form writing is a plus.
- Output-driven and ability to work with minimal supervision
- Able to learn SEO and other forms of copywriting
- Amenable to working night shifts
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness
