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Senior Security Engineer – Palo Alto Technologies
The Hartford’s Information Protection (THIP) organization is looking for a talented professional to join a high-performing team that is charged with supporting and enhancing our core Palo Alto platforms. As a Security Engineer, this position will be part of the primary technical team tasked with engineering and maintaining our Palo Alto platforms, specifically working on firewall, web filtering, SSL Decryption and overall system support and maintenance. The individual will have the opportunity to help shape the future direction and use of Palo Alto as currently deployed at the Hartford. Additionally, the position will have broad accountabilities around currency, patching and operational support metrics for Palo. This role will provide thought leadership, professional support and valued contributions to a range of production support, development and project activities. We are looking for an experienced professional, who has deep knowledge and skills across Palo Alro products, along with an understanding of industry best practices. The ideal candidate will have experience implementing and supporting Palo Alto technologies in a cloud environment and have experience in both AWS and GCP.
The right person will develop a deep understanding of Palo’s usage and consumption, continuously advocate for automation and process efficiency, and where necessary challenge and influence management to take actions to appropriately utilize the systems. The role is heavily focused on ensuring currency and stability in the environment. The right person will have a wide-ranging technical knowledge with a desire to learn and grow their technical skills across all facets of our Palo implementation.
RESPONSIBILITIES:
Support the technical design, implementation and operational support of firewall and related technologies in both on-premise data center and cloud-hosted deployments.
A track record in production support / system support activities
Consult with business and vendor partners to assist on network connectivity dependencies and authorizations across the company’s firewall systems.
Support application areas in responding to inquiries regarding The Hartford’s policy controls.
Respond to ad-hoc technical security consulting requests, including at times supporting teammates with security-related projects and support services
Develop a dashboard to support ongoing analytics and metrics
Identify and assesses the severity and potential impact of risks
Communicate risk assessment findings to risk owners outside Information Security in a way that consistently drives objective, fact-based decisions.
Requires an off hour on call rotation.
QUALIFICATIONS:
3+ Years supporting Palo Alto firewall / technologies
Preferred to have both GCP and AWS experience
Industry recognized certifications, such as Certified Information Systems Security Professional (CISSP), AWS Security certifications, Palo Alto Certifications are preferred.
Strong organizational skills with the capacity to multi-task on projects with shifting priorities
A process-oriented mindset with a professional demeanor and customer-focused support
Effective decision-making capabilities with a proven ability to weigh the cost-benefit of potential actions or decisions
Confidence to effectively influence others to modify their opinions, plans or behaviors
Demonstrated interest in the continuous learning mindset
Original and innovative thinking that produces new ideas and creates innovative solutions.
About Us | Our Culture | What It’s Like to Work Here
Skills Required
- At least 3 years supporting Palo Alto firewalls or technologies
- Experience supporting firewall and related technologies in on-premises data centers and cloud-hosted deployments
- Production support or system support experience
- Strong organizational skills and ability to multitask on projects with shifting priorities
- Process-oriented mindset with professional demeanor and customer-focused support
- Effective decision-making skills and ability to evaluate cost-benefit considerations
- Ability to influence others to modify opinions, plans, or behaviors
- Interest in continuous learning
- Innovative thinking and ability to create new solutions
- Experience with both Google Cloud Platform and AWS
- CISSP certification
- AWS Security certification
- Palo Alto certification
The Hartford Financial Services Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hartford Financial Services Group, Inc. and has not been reviewed or approved by The Hartford Financial Services Group, Inc..
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Retirement Support — A 401(k) with matching plus an additional company contribution, alongside an employee stock purchase plan and no‑cost financial planning, signals robust long‑term savings support. HSAs/FSAs and related financial tools further strengthen overall financial well‑being.
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Leave & Time Off Breadth — At least 25 days of PTO to start, options to buy or roll over time, and paid parental leave indicate broad time‑off support. Paid leave for organ and bone marrow donation and generous disability coverage extend protection for significant life events.
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Healthcare Strength — Multiple medical, dental, and vision options with the company covering most medical and dental premiums reflect strong core health coverage. Wellness programs, fitness reimbursements, well‑being credits, and accessible behavioral health services expand depth and accessibility.
The Hartford Financial Services Group, Inc. Insights
What We Do
Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy








