The Role
Lead and coach Agile teams to improve delivery, facilitate Scrum/PI events, remove impediments, drive cross-team alignment, report metrics, and promote continuous improvement across multiple teams.
Summary Generated by Built In
Job Title
Job Description Summary
The ideal candidate brings experience working with Agile teams and shows curiosity, openness, and a collaborative mindset. You communicate clearly, help teams navigate challenges, and contribute to a supportive work environment. You actively build positive relationships, are comfortable facilitating conversations, and help create clarity in complex situations. You enjoy supporting others’ growth and are motivated by helping teams deliver value. You bring practical experience with Agile methodologies and a willingness to continue learning.Required CompetenciesCore Behavioral Competencies
We are looking for an experienced Scrum Master who enables collaboration, supports team autonomy, and helps Agile teams work effectively. The ideal candidate fosters open communication, removes obstacles in partnership with teams, promotes continuous learning, and supports consistent Agile practices across multiple teams. This role requires effective facilitation, coordination, and the ability to help teams working at different delivery rhythms while maintaining clarity, transparency, and reliable outcomes.
Hiring RequirementsKey Responsibilities1. Agile Coaching & Team Enablement- Guide teams in Agile and Scrum practices, including estimation, built‑in quality, ceremonies, and continuous improvement.
- Partner with Product Owners to support backlog clarity and value‑focused delivery.
- Support individuals in identifying challenges and making decisions.
- Create an environment where team members feel comfortable raising concerns.
- Encourage a culture of learning, shared influence, and personal development.
- Facilitate core team ceremonies such as Sprint Planning, Daily Meetings, Reviews, and Retrospectives.
- Participate meaningfully in Program Increment (PI) events including team breakouts and System Demos.
- Support planning and alignment across teams through regular refinement and synchronization meetings.
- Clarify and publish team goals to maintain visibility and transparency.
- Work with teams to identify and address impediments and improve flow.
- Help teams support consistent value delivery across Agile groups.
- Contribute to risk and dependency management in coordination with other teams.
- Communicate useful Agile execution metrics such as velocity and flow‑based indicators.
- Maintain transparency around progress, goals, risks, and impediments.
- Collaborate with Product Management, Product Owners, QA, architects, and engineering teams to support healthy backlogs and alignment.
- Strengthen communication and collaboration across teams and stakeholders to improve clarity and delivery quality.
- Enable continuous improvement through retrospectives, maturity assessments, and actionable follow‑ups.
- Participate in Scrum Master Communities and contribute to knowledge‑sharing.
- Coordinate periodic Agile team maturity assessments and support improvement follow‑through.
The ideal candidate brings experience working with Agile teams and shows curiosity, openness, and a collaborative mindset. You communicate clearly, help teams navigate challenges, and contribute to a supportive work environment. You actively build positive relationships, are comfortable facilitating conversations, and help create clarity in complex situations. You enjoy supporting others’ growth and are motivated by helping teams deliver value. You bring practical experience with Agile methodologies and a willingness to continue learning.
- Supportive leadership: empathy, constructive conflict resolution, and a collaborative mindset.
- Clear and transparent communication across diverse teams.
- Skilled facilitation to guide discussions and support shared understanding.
- Strong understanding of Agile frameworks such as Scrum, Kanban, and SAFe (Scaled Agile Framework).
- Ability to explain Agile concepts, estimation methods, story refinement, and quality practices.
- Experience using JIRA or similar Agile lifecycle tools.
- Experience supporting multiple teams with varying cadences.
- Ability to support dependency management and reliable delivery.
- Significant experience working with Agile/Scrum environments or similarly complex contexts.
- Experience as Scrum Master for multiple teams is helpful.
- Certifications such as CSM (Certified ScrumMaster), PSM (Professional Scrum Master), or SAFe Scrum Master are beneficial but not required.
- Demonstrated experience supporting effective team outcomes and stakeholder collaboration.
- 🎯 A meaningful mission – You will contribute to work that supports impactful outcomes.
- 🌍 A truly global environment – Collaborate with colleagues across regions, cultures, and disciplines.
- 🎓 Continuous learning opportunities – Access on‑the‑job learning, formal training, and knowledge‑sharing communities.
- 🤝 A caring and inclusive workplace – We foster an environment that supports both professional and personal well‑being.
- 💼 A comprehensive rewards package – Including competitive compensation, health and caregiving benefits.
- ⭐ Flexible working model – Empowering you to work in ways that help you be at your best.
- 🌈 A diverse and inclusive community – A commitment to equity, belonging, and fair opportunities for all.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Top Skills
JIRA
Kanban
Safe
Scrum
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The Company
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways.
Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years.
We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
