Senior Scrum Lead

As the Senior Scrum Lead, you will play a pivotal role in driving Agile delivery and fostering team collaboration. This role supports our mission by enabling teams to deliver high-quality solutions efficiently. The Senior Scrum Lead will deepen their Agile expertise and lead cross-functional teams to success.

• Facilitate Agile ceremonies and ensure adherence to Scrum practices.
• Educate the squads on Agile principles and continuous improvement.
• Actively participates in sprints and partners with Product Owners to enable the delivery of prioritized features/tasks.
• Collaborates with software engineers, platform engineers, Product Owners, and engineering leadership to uncover pain points and opportunities to accelerate a successful value delivery.
• Support cross-team coordination and alignment with organizational goals.
• Identify and remove impediments and blockers via direct ownership, which prevent the teams from delivering their commitments, and to keep delivery on track.
• Proactively provides real-time feedback to keep delivery on track and address issues as they arise.
• Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)

• 5+ years of experience in Agile project management or Scrum leadership.
• Proficiency with Agile tools such as Jira, Confluence, and Agile metrics.
• Bachelor’s degree in Business, Computer Science, or related field.
• Certified ScrumMaster (CSM) or equivalent certification preferred.
• Strong project management skills, excellent communication, negotiation, and collaboration skills.

• Experience leading cross-functional Agile teams.
• Exposure to artificial intelligence tools and platforms (e.g. Copilot, Power Platform)
• Strong facilitation and conflict resolution skills.
• Strong analytical and problem-solving skills with a focus on continuous improvement.
• Ability to manage ambiguity and drive clarity in complex environments.
• Demonstrated impact on team performance and delivery outcomes.
• Commitment to continuous learning and Agile maturity.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].