Agilent Technologies supports discoveries that advance quality of life by providing instruments, services, consumables, applications, and expertise across life science, diagnostic, and applied markets. Agilent is partnering with leading biopharmaceutical customers in Ireland and is seeking an experienced Senior Scheduling Lead to manage on-site enterprise scheduling operations.
Agilent partners with a leading biopharmaceutical organisation across Ireland, delivering critical engineering and maintenance support services within highly regulated laboratory environment. We are currently seeking an experienced Senior Planning Lead to join our on-site team based in a manufacturing campus in Limerick. This is a key lead role responsible for overseeing planning and scheduling activities for laboratory equipment, coordinating maintenance visits, and ensuring the effective execution of maintenance operations across the customer site.
The successful candidate will report to the Customer Service Manager, supporting the wider program management function.
Key Responsibilities
- Lead and manage the on-site planning and scheduling function, ensuring efficient coordination of preventative and corrective maintenance activities through specialist vendors and service providers.
- Provide leadership, coaching, and development to planning and scheduling personnel, fostering a high-performing and customer-focused team environment.
- Oversee daily planning and scheduling activities, ensuring resources and priorities are aligned with customer operational requirements and business objectives.
- Act as the primary customer contact for planning and scheduling operations, providing workflow updates, managing escalations, and ensuring effective resolution of equipment and maintenance-related issues.
- Coordinate service engineering activities, including work permits, site inductions, access requirements, and compliance documentation.
- Monitor, analyse, and report key performance indicators (KPIs), including maintenance performance, schedule adherence, safety metrics, and work order completion.
- Lead quotation requests, purchase order management, and financial tracking activities associated with maintenance operations and service delivery.
- Oversee inventory planning and control processes, ensuring data accuracy, material availability, and compliance with agreed service level expectations.
- Ensure maintenance plans, schedules, and work orders are accurately maintained within the customer CMMS system and remain audit-ready at all times.
- Drive compliance with customer vendor management processes, including training records, risk assessments, contractor documentation, and supporting records.
- Collaborate closely with Maintenance, Engineering, Quality, EHS, Operations, and external service providers to ensure effective planning, coordination, and execution of maintenance activities.
- Utilise SAP, Smartsheet, CMMS platforms, and other planning tools to manage schedules, assets, maintenance activities, and operational reporting.
- Identify opportunities for continuous improvement within planning, scheduling, and maintenance coordination processes to enhance efficiency and service delivery.
Required Skills & Experience
- Third-level qualification required; scientific, engineering, technical, or operations-related qualification advantageous.
- Minimum 3 years' experience within a regulated pharmaceutical, biotechnology, medical device, or life sciences environment.
- Previous experience in a planning, scheduling, supervisory, or team lead role.
- Strong understanding of maintenance planning, scheduling, resource coordination, and operational workflow management.
- Knowledge of GMP, EHS, quality systems, and compliance requirements within regulated industries.
- Experience using SAP, CMMS platforms, Smartsheet, or equivalent planning and asset management systems.
- Strong analytical and problem-solving skills with the ability to interpret operational data and performance metrics.
- Excellent stakeholder management and communication skills with a strong customer-service focus.
- Proven ability to manage multiple priorities and adapt effectively within a dynamic operational environment.
- Demonstrated commitment to continuous improvement, team development, and operational excellence.
Personal Profile
You possess strong planning, analytical, and problem-solving capabilities and enjoy working in a fast-paced operational environment. You are proactive, customer-focused, and capable of building effective relationships across multiple stakeholder groups. You thrive both independently and as part of a collaborative team and are motivated by driving operational performance and service excellence.
We Offer
- Permanent Contract
- Outstanding company culture
- Career development opportunities
- Company pension scheme, company bonus, private healthcare, medical and life insurance
- A position within an international organization offering a dynamic working environment, exciting challenges, and opportunities for professional growth
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Customer ServiceSkills Required
- Third-level qualification required; scientific or technical qualification advantageous with min 3 years' experience in a regulated/pharma environment.
- Prior experience in a supervisory or team lead role within a regulated environment.
- Strong understanding of maintenance planning and scheduling processes.
- Knowledge of GMP, EHS, and quality systems within pharmaceutical, life sciences, or regulated industries.
- Excellent communication and stakeholder management skills, with a strong customer focus.
- Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
- Proven ability to adapt quickly to changing priorities and operational demands.
- Commitment to continuous improvement, training, and professional development.
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
