Senior Scheduler

Make a difference everyday

Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life’s most difficult circumstances.

With over 90 years of experience, we’re known for our relationship-based approach. Whether it’s in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care. 

It’s not just care. It’s HammondCare.

The role of Senior Scheduler works to provide scheduling services to all Hammond Home Care areas in the Northern Sydney and Beaches team. The Senior Scheduler will efficiently manage and administer client and staff schedules. 

There is a minimum of 3 days per week in the office and 2 days at home.

• Develop and dispatch forecasted rosters that optimise workforce utilisation, maintain contractual obligations, and support continuity of care.
• Serve as the primary contact for clients needing schedule adjustments or team composition changes, ensuring responsiveness and alignment with care preferences.
• Collaborate with Care Team Leaders to identify workforce gaps, support recruitment planning, and ensure the workforce meets both client needs and HammondCare’s growth objectives.
• Monitor scheduling KPIs including Make-Up Contract Hours, Specialised Carer utilisation, and resolution of complaints and incidents related to scheduling and care delivery.
• Contribute to ongoing refinement of scheduling processes, systems, and workforce strategies to enhance service quality and efficiency.

• 1-2 years of supervisory or leadership experience in a similar industry, with scheduling experience in an aged care setting preferred.
• Strong communication, leadership, technical, and problem-solving skills.
• Experience driving change processes, with a high level of dedication and passion for delivering quality services for aged care clients.
• Empathetic, active listener, goal-oriented, able to give and receive feedback, and able to motivate others to achieve HammondCare’s mission in action.
• Ability to work in a dynamic, fast-paced environment.
• Proven ability to work in an operational environment that requires high attention to detail.
• Effective key stakeholder management.
• Strong administrative and computer skills, including database management and proficiency in Microsoft Office applications (particularly Word, Excel, and Outlook).
• Demonstrated analytical skills to identify risks and make recommendations for change.

• Market leading remuneration
• Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
• Additional training & career development opportunities
• Leave benefits – purchased additional annual leave.
• Reward and Recognition Program
• Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.
• Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for all employees
• Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
• Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung

For any specific queries please contact [email protected]

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

*Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. HammondCare is not responsible for any fees associated with unsolicited resumes.