Senior SAP S/4HANA CRM Functional Consultant

Posted 3 Days Ago
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Solna, SWE
In-Office
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Configure, implement, and optimize SAP CRM and S/4HANA Customer Engagement; gather and translate business requirements; support migration activities using PME and CRM Middleware; document processes; test, troubleshoot, deploy solutions; and mentor team members.
Summary Generated by Built In

About Justera Group
Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden.
About the Role:
We are looking for an experienced Senior SAP S/4HANA CRM Functional Consultant to join a Billing & CRM team within a Nordic Customer IT organization.

The team develops, maintains, and supports SAP-based solutions built on SAP IS-U and SAP CRM that enable customer operations across the Nordic region. As part of a major digital transformation initiative, the organization is preparing for the migration from SAP CRM to SAP S/4HANA Customer Engagement.

The initial assignment will focus on the preparation phase of the migration project, followed by active involvement in the implementation and migration activities.

Key Responsibilities:

  • Configure, implement, maintain, and optimize SAP CRM solutions.

  • Support the migration from SAP CRM to SAP S/4HANA Customer Engagement.

  • Gather and analyze business requirements and translate them into functional SAP solutions.

  • Configure and support SAP CRM Sales, Service, and Marketing processes.

  • Work with Product Modeling Environment (PME) and CRM Middleware.

  • Prepare and maintain functional documentation and business process documentation.

  • Collaborate with business stakeholders, technical teams, and solution architects.

  • Support testing, troubleshooting, and deployment activities.

  • Mentor team members and share functional knowledge and best practices.

Requirements:

  • Extensive experience as an SAP CRM Functional Consultant.

  • Strong hands-on expertise in SAP CRM configuration and support.

  • Experience with SAP S/4HANA Utilities for Customer Engagement.

  • Strong functional knowledge of:

    • Sales

    • Service

    • Marketing modules

  • Experience with Product Modeling Environment (PME).

  • Strong knowledge of SAP CRM Middleware.

  • Experience documenting business processes and functional specifications.

  • Excellent communication, analytical, and problem-solving skills.

  • Fluency in both Swedish and English (spoken and written).

What We Offer:

  • A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies

  • The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects

  • Competitive compensation and comprehensive benefits package

  • A supportive culture that fosters continuous learning, growth, and professional development

  • Flexible hybrid working model for an optimal work-life balance

  • 25 days of annual leave to recharge and relax

  • An annual wellness allowance of 3,500 SEK to support your health and wellbeing

Skills Required

  • Extensive experience as an SAP CRM Functional Consultant
  • Hands-on expertise in SAP CRM configuration and support
  • Experience with SAP S/4HANA Utilities for Customer Engagement
  • Strong functional knowledge of Sales, Service, and Marketing modules
  • Experience with Product Modeling Environment (PME)
  • Strong knowledge of SAP CRM Middleware
  • Experience documenting business processes and functional specifications
  • Excellent communication, analytical, and problem-solving skills
  • Fluency in Swedish and English (spoken and written)
  • Familiarity with SAP IS-U-based customer solutions and utility billing contexts
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The Company
20 Employees
Year Founded: 2020

What We Do

Justera Group AB is a leading Swedish IT consulting firm dedicated to combining sustainability and digital transformation. The company specializes in building high-performing technology teams and delivering end-to-end technical solutions. By integrating technical expertise with a focus on sustainability, they provide expert consultancy services to help organizations achieve their digital transformation goals through high-performing technology teams.

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