WHAT YOU’LL DO
As a Senior SAP Application Expert, you will drive the reliability, performance, and optimization of SAP batch operations across enterprise landscapes. You will own the end-to-end batch job lifecycle, leveraging automation and enterprise scheduling platforms to deliver stable, scalable, and cost-efficient SAP operations.
At H&M, one of our core principles is "We Are One Team." You'll collaborate with global teams, including colleagues in Sweden, to deliver reliable and efficient SAP services.
Key Responsibilities
- Own end-to-end SAP batch job scheduling, execution, monitoring, and issue resolution.
- Optimize batch scheduling and execution to improve system performance, stability, and cost efficiency.
- Manage enterprise workloads using Redwood RunMyJobs (RMJ) or similar scheduling tools and automate operational tasks.
- Enhance monitoring, alerting, and observability to ensure high availability and efficient recovery.
- Drive batch job governance, documentation, standardization, and operational best practices.
- Analyse batch performance, identify optimization opportunities, and support capacity planning.
- Collaborate with SAP product, platform, and operations teams to ensure reliable batch processing.
- Act as the SME for batch job management and support incident reviews and Root Cause Analysis (RCA).
WHO YOU’LL WORK WITH
You will be part of the SAP Site Reliability Engineering team, a strategic function responsible for ensuring reliability, observability, automation, and operational excellence across H&M's SAP landscape.
In this role, you will collaborate with SAP Product Teams, SAP Run Services, and Application Management teams to support business-critical processes, improve service reliability, and ensure smooth daily operations, effective incident resolution, and operational readiness.
WHO YOU ARE
We are looking for people with
- 6-10 years of strong experience in SAP Operations, SAP SRE, SAP Basis, or Application Operations.
- Hands-on expertise in SAP batch job management, scheduling, and workload optimization.
- Strong understanding of SAP landscapes (ECC, S/4HANA, and integrations), job dependencies, execution flows, and performance tuning.
- Experience in incident management, problem management, and operational governance.
- Strong analytical and problem-solving skills, with the ability to partner with business and product teams to understand critical business process dependencies and ensure reliable end-to-end execution.
- Proven ability to Collaborate with Vendor teams and platform teams to drive tool optimisation, roadmap alignment, and adoption of best practices.
Preferred Skills:
- Understanding of ITIL processes including Incident, Problem, and Change Management.
- Experience defining and implementing operational governance, KPIs, and reporting.
- Experience with Redwood RunMyJobs (RMJ) or similar enterprise job scheduling tools.
- Exposure to SAP monitoring and observability tools such as SAP Focused Run (FRUN), SAP Cloud ALM, and Splunk.
- Knowledge of automation frameworks and scripting.
- Experience supporting large-scale SAP transformation or stabilization programs.
And people who are
- Strong ownership mindset with a focus on reliability and stability
- Passion for optimisation, automation, and continuous improvement
- Ability to challenge existing processes and drive efficiency gains
- Excellent collaboration and communication skills across technical and business teams
WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.
WHY YOU’LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Additional Information
This is a full-time position, starting in September 2026.
Apply by sending in your CV in English as soon as possible, but no later than 11th August 2026.
Due to data policies, we only accept applications through the SmartRecruiters or career page.
Skills Required
- 6-10 years experience in SAP Operations, SAP SRE, SAP Basis, or Application Operations.
- Hands-on expertise in SAP batch job management, scheduling, and workload optimization.
- Strong understanding of SAP landscapes (ECC, S/4HANA) integrations, job dependencies, execution flows, and performance tuning.
- Experience in incident management, problem management, and operational governance.
- Ability to partner with business and product teams to ensure reliable end-to-end execution and strong analytical problem-solving skills.
- Proven ability to collaborate with vendor and platform teams to drive tool optimisation and roadmap alignment.
- Understanding of ITIL processes including Incident, Problem, and Change Management.
- Experience defining and implementing operational governance, KPIs, and reporting.
- Experience with Redwood RunMyJobs (RMJ) or similar enterprise job scheduling tools.
- Exposure to SAP monitoring and observability tools such as SAP Focused Run, SAP Cloud ALM, and Splunk.
- Knowledge of automation frameworks and scripting.
- Experience supporting large-scale SAP transformation or stabilization programs.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
