In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices.
WHAT YOU’LL DO:
- Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs.
- Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products.
- Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies.
- Partner with business owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value.
- Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products.
- Analyze Salesforce tech debt, propose design and implement solutions.
Function as technical lead:
- Provide Recommendations on configuration vs code
- Audit and document existing processes and technical designs, and identify areas for improvement
- Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft)
- Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders
- Function as Senior team member with the ability to guide and mentor more junior team members as it relates to quality of work.
- Willingness to perform admin tasks and assist with support queues as needed
WHAT YOU’LL NEED:
- Strong grasp of both administrator and developer areas of the Force.com platform, understanding when and why to use admin vs. dev solutions
- Experience with Salesforce Sales, Service, Salesforce CPQ and Experience (Community) Clouds
- 5+ years of experience in implementing Salesforce Lightning applications using Salesforce platform tools and technologies, such as Apex classes, Visualforce pages, and Lightning App Builder triggers, batch apex and Salesforce APIs at a large organization.
- 5+ years of experience developing integrations between Salesforce and other systems, such as external databases or web services, using APIs and other integration tools
- In-depth understanding of the architecture, capabilities, and constraints of the Salesforce application, coupled with a good understanding of business processes.
- Demonstrative success with at least two large Salesforce custom-built applications
- Experience in building complex, scalable, and high-performance software systems that have been successfully delivered to customers.
- Salesforce Developer certifications (e.g., Platform Developer I and II) are required.
- Development experience in HTML, CSS, Typescript, JavaScript
- Experience with Jira, Agile methodologies, and working in a Scrum environment.
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Skills Required
- Strong grasp of both administrator and developer areas of the Force.com platform
- Experience with Salesforce Sales, Service, Salesforce CPQ and Experience (Community) Clouds
- 5+ years implementing Salesforce Lightning applications using Apex classes, Visualforce, Lightning App Builder, triggers, batch apex and Salesforce APIs
- 5+ years developing integrations between Salesforce and other systems using APIs and integration tools
- In-depth understanding of Salesforce architecture, capabilities, constraints, and business processes
- Demonstrated success with at least two large Salesforce custom-built applications
- Experience building complex, scalable, high-performance software systems delivered to customers
- Salesforce Developer certifications (Platform Developer I and II)
- Development experience in HTML, CSS, TypeScript, JavaScript
- Experience with Jira, Agile methodologies, and working in a Scrum environment
- Ability to manage and provide support for sales tools (e.g., LeanData, Gong, SalesLoft)
- Willingness to perform admin tasks and assist with support queues as needed
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business. How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media. Put simply, we help our customers with: Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business. Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale. Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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