Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionThis technical resource will be part of the Global Salesforce CRM Development Team responsible for delivering and supporting CRM and Quote-to-Cash solutions across the Experian enterprise. You will partner with multiple partners, including architects, product owners, business analysts, and delivery teams. Together, they will design scalable Salesforce solutions. These solutions will use a range of tools, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, Data Cloud, Agentforce, and enterprise integrations. You will help implement strategic programs, maintain platform stability, and improve across multiple business regions. You will report to a Manager.
Key Responsibilities:
- Develop Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and platform automation.
- Develop integrations between Salesforce and enterprise applications using REST APIs, web services, middleware, and event-driven patterns.
- Support CRM and Quote-to-Cash business processes including Sales Cloud, Service Cloud, CPQ, and Experience Cloud.
- Participate in solution design reviews, technical estimations, and architecture discussions.
- Collaborate with Architects, Product Owners, and Business Analysts to translate our requirements into technical solutions.
- Create technical design documentation and integration specifications.
- Support release management, CI/CD processes, code reviews, testing, and production deployments.
- Troubleshoot complex production issues and perform root cause analysis.
- Improve platform optimization, scalability improvements, and adoption of Salesforce best practices.
- Participate in Agile ceremonies and contribute to continuous delivery programs.
- Bachelor's degree in Computer Science, Information Technology, or related discipline.
- 8+ years of software development experience.
- Minimum 5 years of Salesforce platform development experience.
- Expertise in:
- Apex
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce APIs
- Salesforce Security Model
- Flow Automation
- Experience with Sales Cloud and Service Cloud implementations.
- Experience building and supporting enterprise integrations using REST APIs and middleware platforms.
- Understanding of Salesforce data model, governor limits, sharing model, and performance optimization.
- Experience working within Agile/Scrum delivery teams.
Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related discipline
- 8+ years of software development experience
- At least 5 years of Salesforce platform development experience
- Expertise in Apex
- Expertise in Lightning Web Components
- Expertise in SOQL and SOSL
- Expertise in Salesforce APIs
- Expertise in the Salesforce security model
- Expertise in Flow automation
- Experience with Sales Cloud and Service Cloud implementations
- Experience building and supporting enterprise integrations using REST APIs and middleware platforms
- Understanding of the Salesforce data model, governor limits, sharing model, and performance optimization
- Experience working within Agile or Scrum delivery teams
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
