Senior Salesforce Developer, Vice President

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Position Overview:

We are expanding our dynamic team and seeking an experienced Senior Salesforce Developer to be a key individual contributor. In this role, you will not only drive the delivery of current, critical initiatives but also partner with business and technology leaders to shape the strategic roadmap for future innovation. This is a fantastic opportunity to leverage your deep Salesforce expertise within the financial services sector and make a significant impact.

Key Responsibilities:

• Solution Delivery & Strategy: Design, develop, and deploy high-quality, scalable solutions on the Salesforce platform, primarily using Financial Service Cloud and Sales Cloud. Collaborate with senior leadership to define and establish long-term business-technology roadmaps.
• Technical Development: Build robust applications using Apex, Visual Force Pages, and modern frameworks like Lightning Components and Aura. Develop and maintain integrations with other cloud-based systems and middleware (e.g., Talend, Python/Spark) using REST and SOAP APIs.
• DevOps & Deployment: Manage source control and branching strategies using Bitbucket/GitHub and SFDX. Drive our CI/CD pipeline evolution, leveraging tools like Jenkins, Lightspeed, and the Metadata API for package-based deployments.
• Production Support & Governance: Provide expert-level production application support. Investigate failures, conduct root cause analysis, and manage defects using JIRA. Prepare, review, and approve Production Deployment Runbooks for enterprise-scale releases.
• Security & Compliance: Establish and enforce strict governance and information security standards for our Salesforce implementation, ensuring we meet the rigorous demands of the financial services industry.
• Collaboration & Leadership: Work within a cross-functional team of product owners, developers, and QA engineers, operating under Agile/SCRUM methodologies. Communicate effectively with both technical and non-technical stakeholders to ensure alignment and project success.

Qualifications

Experience:

• A minimum of 6+ years of overall experience in enterprise application development.
• A minimum of 5+ years of hands-on experience with the Salesforce platform.
• At least 3+ years of specialized experience with Salesforce Financial Service Cloud & Sales Cloud, including the Lightning Components and Aura Framework.
• A minimum of 3+ years in a Salesforce production application support role.
• 2+ years of experience managing source control (Bitbucket/GitHub), SFDX, and complex branching strategies.
• 2+ years of experience with package-based deployments and building CI/CD pipelines using tools like DevOps, RLM, Jenkins, and Lightspeed.
• Good understanding and exposure in applying AI-powered code assistants such as Co-pilot / Devin / Anthropic Claude and Salesforce's Agent Force to construct and improve Salesforce engineering solutions.

Technical Skills:

• Salesforce: Mastery of Apex, Visual Force, Salesforce Lightning Components, and common integration patterns.
• Integration: Hands-on experience with integration tools such as Data Loader, Data Stage, Talend, or Python/Spark. Proficient in integrating systems via REST and SOAP APIs.
• Web Technologies: Strong working knowledge of HTML, CSS, and JavaScript.
• Middleware: Familiarity with at least one middleware product (Talend, Python/Spark, etc.).

Professional Skills:

• Proven ability to work effectively in cross-functional teams using Agile methodologies (SCRUM).
• Deep familiarity with JIRA and its processes for tracking and managing work.
• Exceptional communication, problem-solving, and leadership skills.
• Ability to collaborate with senior leaders to influence and define strategic direction.

Education & Certifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field is required.
• Must hold at least two (2) of the following Salesforce certifications prior to starting. (Note: Certifications will be verified upon hire).
  • Salesforce Certified Developer I
  • Salesforce Certified Developer II
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Administrator
  • Salesforce Certified Sales Cloud Consultant

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.