Senior Salesforce Administrator

Posted 6 Days Ago
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Melbourne, Victoria
In-Office
Senior level
Healthtech
HCA is Australia's largest diversified healthcare provider.
The Role
The Senior Salesforce Administrator will manage and optimize the Salesforce platform, ensuring data accuracy and security while providing user support and designing workflows and dashboards to enhance efficiency.
Summary Generated by Built In
Company Description

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.  

In December 2024, we commenced providing health, mental health and wellbeing services across the onshore Immigration Detention network.  Our team, which includes nurses, general practitioners, and allied health professionals, offer a wide range of healthcare services to detainees, such as triaging, medication, wound management, immunisation, and other clinical procedures.  HCA also introduced a Virtual Care Centre (VCC), a 24/7 service that provides remote healthcare through telehealth and video consultations, helping to enhance onsite care for detainees.  

Job Description

We are seeking a Senior Salesforce Administrator to join our dynamic team. You will play a key role in managing and optimising our Salesforce platform to ensure our teams have the tools they need to deliver exceptional care and service across the business. This is a fantastic opportunity to join a collaborative and forward-thinking technology team at the heart of Australia’s leading healthcare workforce provider.

Join us in bringing a new approach to technology and innovation in healthcare by:

• Maintaining and optimising the Salesforce platform to ensure data accuracy and security.
• Supporting users with training, troubleshooting, and best practice adoption.
• Designing workflows, automations, and dashboards to improve efficiency.
• Managing user access and permissions to safeguard sensitive data.
• Collaborating with stakeholders to deliver scalable solutions

Let’s talk about you:

You’re an experienced and proactive Salesforce professional who thrives in a fast-paced environment (ideally 5+ years exp in SF Admin). With strong technical skills such as expertise in workflows, automations, reporting, and security best practices we'd like you to bring a passion for innovation to help drive business transformation. 

Salesforce Administrator Certification such as Advanced Admin, App Builder or Platform Developer 1 are preferred. Cloud or Omni Consultant certificates are desirable.

You’ll be rewarded with:

  • 7% discount on BUPA Private Health Insurance.
  • Extra leave benefits, including a day off for your birthday.
  • Salary packaging and novated leasing options through SmartGroup.
  • Be part of a well-respected Australian organisation with over 3,000 employees.
  • Ongoing training, professional development, and access to an education allowance.
  • Join a supportive and innovative team shaping the future of healthcare in Australia.c

For more question, feel free to contact [email protected]

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The Company
HQ: Melbourne, Victoria
2,163 Employees
Year Founded: 1972

What We Do

Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.

We're highly experienced:
With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.

We're dynamic:
HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.

We're human:
We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.

We’re prepared:
Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.
Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.

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