Hiring Manager: Rebecca Lewis/Mayank Batta
Closing Date -
The Opportunity
The Senior Salesforce Administrator will work as part of the Salesforce team and play a pivotal role in building and maintaining Landmarks group-wide Salesforce capability. The vision is to create a single authoritative view of customer activities across all Landmarks group businesses whilst also creating a seamless experience for the customers.
The role will involve:
- Proactively seeking out and identifying needed system changes (Sales Cloud and Service Cloud)
- Managing system changes without interruption to the user
- Gathering requirements from end users
- Creating and maintaining fields, views, reports, dashboards, campaigns and other salesforce.com objects.
- Debugging and troubleshooting the root cause of issues as they arise
- Assisting with migration from older systems/processes into group Salesforce instance
- Managing duplicate records
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- Sandbox environment management
- Creating and administering training to existing or new users/groups
- Mentoring of junior colleagues within the Salesforce team
- Assisting sales management to create processes in saleforce.com to help monitor activities, trends, sales and leads.
- Creating and managing Flows.
- Experience in change management and governance
- Management of integrated applications and third-party applications.
About You
To be successful as the Senior Salesforce Administrator you will have demonstrable experience in salesforce administration, working with the platform for 3+ years, and ideally hold certifications on Salesforce.com. You will be comfortable mentoring junior administrators and hold a breadth of experience to share.
You will also have/be:
- In-depth knowledge of the standard capabilities of SFDC and have successfully extended though capabilities using AppExchange
- Effective communicator
- Ability to work alone and with a team
- Can identify and progress innovation opportunities
- Graduate calibre
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What We Do
Landmark Information, part of the Daily Mail General Trust, is the UK’s leading provider of land and property search information, including digital mapping, environmental risk reports and sophisticated property management tools to all property professionals such as Architects, Surveyors, Lenders, Environmental Consultants and Estate Agents. Giving access to the largest repository of professional mapping and data in the UK – including, small and large scale digital mapping and data, GIS, historical maps, aerial photography and site intelligence reports, together with high-quality environmental risk and planning information. our focus on quality data enables us to provide unrivalled expertise and solutions that create peace of mind for our customers. We work closely with industry leaders including Ordnance Survey, the Environment Agency, the Coal Authority and the British Geological Survey which enables Landmark to offer the most accurate data and information which has established Landmark as one of the largest geographical information databases in Europe.
