Senior Salesforce Administrator

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A Little About the Role

As a Procare Salesforce Administrator in our Denver office, you will be responsible for day-today functions essential to Salesforce and sales team productivity. Your job will be to ensure the integrity and functionality of our Salesforce system by reviewing, monitoring, and updating the systems. You will help drive operational excellence by identifying improvement areas in our current operation, articulating a vision, and supporting the implementation of best-in-class ops practices across infrastructure, capabilities, and data reporting. As a Salesforce Administrator, you will be in direct contact with our salesforce.com users, shaping their everyday experience and at the same time, monitoring and improving the overall system. Our ideal candidate will have Salesforce Administration experience, a passion for turning data-driven insights into actions, and the ability to thrive in a collaborative, fast-paced environment. 

What You Will Do

• Act as a knowledge leader for the capabilities and configuration of Salesforce
• Support various Company initiatives with requirements gathering, functionality research, and implementation 
• Help relevant business users acquire the skills needed to self-serve for basic administrative tasks such as reporting 
• Contribute to triaging user requests and providing support for internal Salesforce users 
• Perform other Salesforce.com support and maintenance duties on an as-needed basis 
• Possess a solid understanding of data imports/exports for the Salesforce platform 
• Support configuration and administration of apps and integrations within the Salesforce ecosystem, such as DocuSign
• Focus on building solutions to solve business problems and improve end user experience 

Our Ideal Candidate Will Have

• 5+ years' of Salesforce Administration experience  
• Salesforce Certified Administrator  
• Excellent analytical, technology and problem-solving skills  
• Proficiency with Salesforce.com including salesforce object model, sharing models, layouts, flows, process builder, permissions, roles, validation rules, and logical formulas  
• Operational modeling, forecasting, reporting and analysis skills with strong attention to detail  
• Service Cloud experience a major plus  
• Data Cloud experience a plus 
• Lightning experience preferred 

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$100,000-$130,000/year DOE

Location

While our preference is a candidate located in Denver, CO, this role is open to remote candidates in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, TN, TX, VA, WA, WI.